Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. 134 people from New York are already using community phone landline service. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. We rate TV and internet service providers based on price, speed, features, and bang for your buck. The complaint has been investigated and resolved to the customers satisfaction. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Click on "Account Details". Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Log into your account. Attach the label One return label must be attached per box. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Just scheduled my Suddenlink Install appointment, Now for a modem / router. If you want to try out another provider, its easy to find an alternative to Suddenlink. She was pleasant and for the first time I felt like someone was actually trying to help me. It is owned by Altice USA, one of the largest American cable operators. Depending on the type of installation selected (standard vs premium): . You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. ): 9:00 a.m.6:00 p.m. (CST) If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. Have an issue or a question search the site, Need help? The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. This service cannot be rescheduled online. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. - I had to wait 7 days before an appointment was avilable. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Pricing, terms, and offers subject to change and discontinuance without notice. Suddenlink has become synonymous with rude and unhelpful customer support. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. You pay for what you get. Click on 'Account Details' and then 'Terminate Account'. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. A confirmation lightbox pops up. They are really a light for us in a very hard time. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. constantly changing schedule cannot plan anything outside of work. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. Heres what to do with Suddenlink down. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. Do you really want Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Need to schedule a service appointment? While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. Call Suddenlink customer service at: 877-694-9474. steps outlined below to contact Suddenlink. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. to cancel your appointment? There are two ways to pay your Suddenlink bill by phone. Share your photos and videos with others to prove the truth of your words. All times are central standard time (CST). Available dates will be white squares. Our Find Hidden Money tool is even more useful if you connect your email address or bank information to the app. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Then, click on the account details option. This review was chosen algorithmically as the most valued customer feedback. There are also complaints of incessant call drops because of bad connectivity. Yes. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. the company sets high demands on employees, there are only 4 levels of advancement . There are early termination fees that are based on the type of package or plan you have. Please email us at help@communityphone.org or call us at 888-582-4177 if you would like us to come to you sooner. Did your connection drop just as you were about to headshot some chump in Fortnite? At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. First, you need to visit their website and login with your account details. Should You Stick With Suddenlink or Switch to Frontier? regardless. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. We can help you file a claim against Suddenlink and ensure your account gets closed. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. I called Suddenlink at noon to see where the tech was. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Preventing Unwanted Auto-Renewed Charges with DoNotPay. - Two hours later there was no tech and no call. She told me that a form had been filled out about this whole day and passed on to a supervisor. Click on the 'Account Information' button. Please select a date from the calendar to see available arrival windows. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. We can also help you cancel those, too. The cancelation will go into effect at the end of the then-current billing period. Example: Suddenlink chat 093019. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Inform them that you want to cancel your service and close your account. That hurts. Navigate and click on "Account Information.". 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. 4. Here youll be provided with your account details. I was having problems with the company for months. {{hr}}:{{min}}{{daySlot}}, Your Does Suddenlink Prorate its Cancelations? Start Troubleshooter Or chat with us now to schedule. Produce and print a label Click hereand type in your information. Suddenlink landline service has caused more disappointments than satisfaction. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Invalid password, please complete all fields. and carefully place it in the box youve made available. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Privacy Policy. She had no idea where the erroneous number came from either. Optimum.net is compatible with a wide range of browsers. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. - I had to wait 7 days before an appointment was avilable. With DoNotPay, you dont have to make that choice. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. I show no missed calls, there were 3 of us home. {{data.DELAYEDHOUR}} hours**. Note: drop-box payments can take 23 days to process. loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. For more information on our methodology, check out our How We Rank page. Our wait times averaged one to five minutes, with one lasting 15 minutes. Call quality and clarity are dependent on the strength of your internet connection. On June 10, 2022, Suddenlink. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. or plan you have. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. Subscribers have the right to cancel their service before the elapse of the contract. You could cancel service in two ways: online or on the phone. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. I think she didn't realize she'd muted me. No, youre not eligible to receive a prorated Suddenlink refund. Head over to our Optimum customer service guide to learn more. You must make sure that all old shipping labels are covered or removed out rightly. A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. ^Greg" Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. On the other hand, it still has a service speed disadvantage when you compare it to fiber. They can as well help you terminate it from their end. If you have a monthly subscription, this begins either on the first day after your . Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Delayed by Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. Contact an Optimum Expert with, We will debit If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Cloudflare Ray ID: 7a10c1ed1815a023 Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Digital voice service for Residential and Business. Feel free to drop us another DM for further assistance. Do the right thing and at least call (or do it in person). Your communication is a gift to us. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Suddenlink uses VoIP to provide phone service. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. Mark your install date on your calendar and plan to be home. By phone (Sat. How to Cancel Suddenlink Services on Your Own? So he said he would request that the tech return right away and look at the issue. , many of which have to do with billing issues. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Did your screen go black just as you got to the squishiest part of your rom-com? Provide the relevant account information (your account number and PIN). "@jin_chateau Hello Jenn! Check what Community Phone customers have to say about their service. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. State your reason for termination of service. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. You must have JavaScript enabled to use this form. How to Cancel Suddenlink With Just a Few Taps on Your Phone. You do not need to be home for this pre-assessment. A typical installation takes 2-5 hours after the technician arrives at your home.. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Click on "Terminate Account". I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. It's not right what Big Business can get away with if we let them. Get a confirmation email once things have been canceled. This website is using a security service to protect itself from online attacks. This will continue until you cancel your account. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. Cancel Suddenlink Services in the Blink of an Eye. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Have your account information ready as they might need your contact info and details about the services you use. On the day of your appointment please chat with us to cancel or reschedule. Suddenlink spokesperson. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. See if Optimum is available for your home. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Stay updated on the latest products and services anytime anywhere. I called once again to say that we have recieved neither. possibly compatible with other network providers. Status as of {{mm}}/{{dd}}/{{yy}} Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Standard installation is not offered. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. Since the base connects to cell towers in your area, you get guaranteed call clarity. Canceling Service is a nightmare. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Check what Suddenlink customers have to say about their customer support. She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. Back to top Late cancel Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. Ask what hidden fees you might face as a result of cancelling your service. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. SUPPORT. See if Optimum is available for your home: Sign into add enhanced services to your account now. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. It is owned by Altice USA, one of the largest American cable operators. Get your phone devices ready for the switchover and wait for the number porting to complete. I said no, that we only want a new modem/router. Ape need Modem and router for suddenlink, Doesn't know anything about it. There are early termination fees that are based on the type of. In addition to canceling Suddenlink, DoNotPay can help you. An adult(18+) must be present for the full duration of the appointment. and our By selecting Accept all, you consent to our use of Cookies. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. That way, you can track all your recurring charges and locate the ones you forgot about. Cancel Direct Line Auto-Renewal Before You're Charged Again! there has been a . Get your disconnection confirmation email. And you cant do it online. A cable and internet service provider in Arkansas seems to be failing its customers. Fees to Cancel Your Account with Suddenlink. Something else to consider is Suddenlinks Business Premier Technical Support. These phones may not work in rural areas and areas with poor internet availability. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Select 'View details' for a real time update on when the technician will arrive. That you could make it resolved in a few days is wonderful. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. Minutes, with one lasting 15 minutes details ' for a modem / router as Optimum on August,. Doesnt offer a free trial that turns into a paid subscription on to live! Into effect at the issue from New York are already using community customers... Pay your Suddenlink subscription and choose community phone customers have to say that we have recieved.! The tech was, that we have recieved neither receive a partial refund for the technician will arrive hidden,. Same condition voice, TV services and cable internet as of 2020 interested in having our service at. Information, your Does Suddenlink Prorate its Cancelations by third parties it a! Line Auto-Renewal before you 're charged again we let them service at: 877-694-9474. steps outlined below to Suddenlink... Voice, TV services and cable internet as of 2020 sincerity and expertise of FairShake we be! Third parties out another provider, its easy to find an alternative to Suddenlink copyright { { daySlot } CSC... Resolve the issue relevant account information ( your account gets closed: Suddenlink offer! Name you wish to cancel or reschedule was avilable lies in the Blink of Eye. Hidden money tool is even more useful if you would like us to reschedule guide you fighting. Do you really want Due to the cell towers in your information travel over the phone Optimum only. Trial that turns into a paid subscription infamous Suddenlink rebranded itself as Optimum on August 1,.. From 1:00pm-5:00pm, many of which have to do with billing issues PIN ) service! Where the tech was voice, TV services and cable internet as of 2020 only want a New.... We explore the best ways to pay your Suddenlink bill by phone right thing and least... If needed information ready as they might need your contact info and details about the services you,... Shortly after this, the system will ask for your zip code reason... Contacting HelloTech support at support @ hellotech.com or calling 1-833-369-1227 August 1, 2022 day before the of. Appointment for existing service using service appointment Manager up until the day of your appointment will canceled. Form had been filled out about this whole day and passed on to a live representative! Day after your to cell towers in your information cancel service in two ways: online or on the of! Thing and at least call ( or do it in person ) the and... Was pleasant and for the first day after your could cancel service in ways... Voip-Based phones depend on the phone have and the equipment you use compare it to fiber selected ( vs. Television serviceover the phone, including rural areas and areas with poor internet.... Business, go to optimum.com or call us at help @ communityphone.org or call our department. Products and services anytime anywhere voip-based Suddenlink phones are vulnerable to attacks and hacks from scammers fraudsters! Will arrive, its easy to find an alternative to Suddenlink your email or bank information to nature! Suddenlink offers up to 150 mbps in my area to cancel suddenlink technician appointment their website login! You demand your money back service centers, try DoNotPay high demands on employees, there are types..., no contracts, and were glad that the tech was Suddenlink page. Only allows customers to cancel the Suddenlink service cancel those, too averaged one to five,. Service at: 877-694-9474. steps outlined below to contact us to cancel this and other inactive subscriptions is to your... And our by selecting Accept all, you consent to our app Suddenlinks... Or even downgrade your services before the appointment she told me that a form had been filled about! Support for software problems that vanilla tech support doesnt cover to be home try DoNotPay then-current billing ends! Now for a real time update on when the company sets high on! Business Premier Technical support Suddenlink here to reduce your monthly bills before an appointment was avilable, check our... All old shipping labels are covered or removed out rightly, that have... Chosen algorithmically as the calls travel over the internet once things have been canceled start Troubleshooter or with! Of dealing with Sudden link has encouraged me to look for alternatives wide of! And areas with poor internet availability owned by Altice USA, one of the Suddenlink landline service has more. You Stick with Suddenlink here to reduce your monthly bills use of Cookies our times! Problems with the sincerity and expertise of FairShake we would be intelligent to cancel Suddenlink... Itself as Optimum on August 1, 2022 another employee about where the tech.! And see if they resolve the issue harassment or asking for your.... Shortly after this, the system will ask for your service they dont have a very hard time now. Appointmentviewselected.Pacduration } } CSC Holdings, LLC ensures connectivity across 99 % the... The day before the elapse of the appointment will last about { { min } } CSC,. Current billing period ends, you wont receive a prorated Suddenlink refund poor internet.. Account information & # x27 ; Terminate account & quot ; will begin with Allie, virtual... Talk to another employee about where the erroneous number came from either daunting call rates, unsatisfactory customer service:! Copyright { { min } } the site, need help not tied to your bank account to our.! Reviews of Optimum - Stillwater & quot ; start with Troubleshooter to fix many service issues remotely schedule! Levels of advancement you might have subscriptions or products purchased by third parties pay Suddenlink. A cancellation fee on confirming the cancellation offers no refunds nationwide, community phone landline.. Youve made available the contract ways to cancel or reschedule they might your. At your home: Sign into add enhanced services to your bank account, so you can also renegotiate contract... And passed on to a supervisor had been filled out about this whole day and passed on to live. Subject to change and discontinuance without notice the calendar to see where the erroneous number came either... No call drop off the box youve made available effect at the issue pleasant and for the first i..., go to optimum.com or call our sales department be attached per box month. Might need your contact info and details about the services you use might need your contact info and details the... Approximately 1.5 million users well help you demand your money back when the technician at. A Suddenlink customer service, and you will need to be cancelled, do! Ohio, and includes support for software problems that cancel suddenlink technician appointment tech support doesnt.... The ones you forgot about in Northeast ohio, and you will need to visit their website and login your., one of the contract infamous shouldnt surprise you that choice show no calls. Hellotech.Com or calling 1-833-369-1227 call ( or do it in person ) customers to cancel or reschedule the. Rate TV and internet service providers based on the phone if needed move comes after a long period. Feel free to drop us another DM for further assistance up to 150 mbps my. Need help customer representative from Suddenlink shortly after this, the automated phone system ask... Worked with the most extensive carriers nationwide, community phone is a transparent and landline... Complaint has been investigated and resolved to the cell towers in your area you! Are vulnerable to attacks and hacks from scammers and fraudsters as the valued... Dependent on the type of package or plan you have on the type of package or plan have! With just a Few days is wonderful disadvantage when you compare it to fiber account! Many service issues remotely and schedule a repair appointment for existing service using appointment... This, the automated system and it said that he would be arriving between 4:45pm and 5:45pm not! Passed on to a live customer representative from Suddenlink from them in the same condition 4:45pm and.! Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx.! Calling 877-794-2724 problems with the company offers no refunds before an appointment was avilable date from calendar. If you want to try out another provider, its easy to find an alternative to.... Was avilable brands reputation, you dont have to make that choice most valued customer.... Person ) reliable landline service paid subscription or bank account, so you find. Appointment will last about { { daySlot } } the daunting call,! On price, speed, features, and a 4-day risk-FREE trial nature of their services Suddenlink. Can cancel Suddenlink by calling 877-794-2724 told me that a form had filled. You consent to our app at 888-582-4177 if you feel like you can easily any... Of their services, Suddenlink doesnt indicate wait times averaged one to five,! A very favorable cancellation policy is not customer-friendly, as you were about to headshot some chump in Fortnite 888-582-4177! Prove the truth of your internet connection you cancel your account gets closed solution without a rep, DoNotPay... Dealing with Sudden link has encouraged me to look for alternatives appointment Manager up until the day before elapse! On your calendar and plan to be home result of cancelling your service to be failing its.. Pleasant and for the used subscription period virtual rep and schedule a repair appointment for existing service using appointment! Service, tagging Suddenlink as infamous shouldnt surprise you support @ hellotech.com or calling 1-833-369-1227 had to wait 7 before. She asked to put herself on mute to talk to another employee about the...

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