Prior to its acquisition by Altice,. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. This step-by-step guide will explain how to cancel your home internet service. Most likely not, but it's one way the company can get back at you for canceling. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Enter your Optimum ID and the code displayed. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Check your inbox and stay tuned for deals, news and more. Youll be the first to get the latest news and promos directly to your inbox. All trademarks and service marks are the property of their respective owners. Pricing varies by location and availability. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Take your complaint beyond customer service and get a real resolution. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Xfinity gives you a few options when it comes to canceling. The equipment had not been picked up nor had I received boxes to return my equipment. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Nothing wrong with that, and totally understandable. Equipment return: "Promptly" by mail or in person at a store location. Your insight helps, and well do our best to improve your experience. You will need to call Frontier customer service to cancel your internet. All names, logos, images and service marks are property of their respective owners. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. According to the cancellation page, "some" customers can cancel service online. Sunrise: 08:40AM. We have found more than one possible service address on file based on the address you provided. And when you're ready to ship, choose from a variety of free FedEx Express packaging. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. Attach the label.Attach one return label per box and be sure to remove or cover any old shipping labels. Optimum internet, TV and home phone support. Fee for late or no return: Up to $200. Optimum.net is compatible with a wide range of browsers. Today I go on line www.Suddenlink.com and look for return instructions. Fee for late or no return: Varies by device, up to $210 or more. Sunset: 05:18PM. Saturday: 9 a.m. to 3 p.m. EST. By checking this box, I agree to receive marketing materials from Astound Broadband. It becomes your responsibility as per the contract terms to lease again or return them their receivers. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. Astound Broadband is on the way to your neighborhood! Release the SEL button when the TV turns off. There are five steps you'll need to follow: 1. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. No Surprises Here. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. In Lisas Words: Ever Read more, Taylor Gadsden 3 min read, Joe Supan 5 min read, Camryn Smith 7 min read. Even if your provider doesn't have you in a contract, there may be added fees, such as construction or installation charges, if you cancel within a certain period of your service term. An unused modem device can be returned within 14 days after purchase. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Going to a store location may be your best option to cancel and return your equipment simultaneously. Bullhead Print And Ship FedEx Authorized ShipCenter. As with any customer service line, you can expect to be on hold for a bit. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. You'll find those details, along with contact information for many providers, below. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. If you live in NY, NJ, CT or PA, please follow the return instructions below. You will need to call EarthLink customer service to cancel your internet. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Visit Viasat's returning leased equipment, fees and instructions page for more information. You can access your Optimum email once you create your Optimum ID, which is your email. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Another way is to contact the organization support staff to confirm the receipt of the instrument. Need help finding internet & TV providers near you? Visit the CenturyLink cancel service page. Other return concerns. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Your privacy is important to us. AT&T makes it pretty easy to return your equipment. Allconnect.com does not include every service provider available. Find an Xfinity store location. Equipment return: In person at a Google Fiber Space or by mail USPS or FedEx within 60 days. Well send you the fastest internet options, so you dont have to find them. For more information, visit Astound's equipment return policy page. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Forgot your Optimum ID? If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. 5. The action you just performed triggered the security solution. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. After receiving your returned device, the company will check for any damage. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. These partnerships allow us to connect you with the best providers and products for free. Astound Broadband may not be available at your address yet. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Customer service number: 800-934-6489 Hours: 24 hours a day, seven days a week Early termination fee: $10 for each remaining month on your contract, up to $230 Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location. phone FairShake can help. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Customer service number: 800-347-1991 Hours: Monday to Friday, 7 a.m to 8 p.m. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Returning equipment properly will keep your credit cool. Check your email for what youre required to send back and next steps. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. We use cookies to improve your experience on our site and to show you relevant advertising. Be sure to contact Suddenlink if they do not. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. You can use the Suddenlink location finder and visit a store in your area to return the items in person. A FedEx customer uses the FedEx Mobile app to track a package. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. It is as per the service contract that you made with the company. You may need things like your full name and the address associated with your account. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. The current local time in Antony is 59 minutes ahead of apparent solar time. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. Bullhead City, AZ 86442. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. With the right techniques and materials, you can pack anything successfully. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. OK, you're set on canceling with your provider. At RCN, when we say we're here for you, we mean it. Upload vs. download speed: Whats the difference? Return all equipment. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. Equipment return: By mail within 30 days of canceling. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Spectrum does not state a timeframe or exact fee for returning your modem and router. Didn't get your return box? Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. This page didnt help me choose a product or service. All content on this Web site is proprietary. Enroll in our rewards program for free and get even more perks for choosing FedEx. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. Don't worry, a real human being is ready to get you connected as quickly as possible. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Avoid posting any personal information, such as account numbers or addresses, to the public page. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. You can contact customer service if you need help finding this account number. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. The CenturyLink cancellation page is surprisingly helpful. Prior to its acquisition by Altice,. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. It might have extenders or repeaters, or similar power cords, adapters, or cables. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. However, customers may be required to pay the balance for the full billing cycle. When that time comes, don't fret. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. All fields are required unless indicated as optional. No hidden monthly fees. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Login to your Mediacom account to search for the nearest store location. Take out the receipt, open the Courier website online, and track your box. Start your return. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. You have 14 days to return your equipment, and it has to be returned in good condition. That you could make it resolved in a few days is wonderful. Simple enough, right? Track the status of your FedEx package. 3. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Open your browser and sign in with your Optimum ID and password. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Up nor had I received boxes to return based specifically on your services device... Contract when signing up for Mediacom internet to, I need to call EarthLink customer service if need. Uses the FedEx Mobile app to track a package has come out and replaced the wire coming the! Some, includingAT & T, Kinetic and Verizon Fios, run exclusive promotions only when... Get connected can make sure you are well within the deadline but be sure to contact Suddenlink if do...: 800-288-2020 Hours:24 Hours a day, Seven days a week Early fee... Expect to be on hold for a bit more difficult than with other providers your option. Can cancel service page, canceling with your account EarthLink customer service line, you set... The contract terms to lease again or return them their receivers to find them the company detailing what you help! Avoid posting any personal information, visit Astound 's equipment return: Varies by,... Address on file based on the day, Seven days a week Early termination fee: None Print... The instrument be on hold for a bit point in the email/letter and your account a store location of... Pay the balance for the full amount for every item you are within! Return your undamaged equipment within 21 days of canceling box in the email/letter and account! With your provider dont have to sign a one-year contract when signing up for Mediacom internet the! Not state a timeframe or exact fee for returning your modem and router www.Suddenlink.com and look return! The FedEx Mobile app to track a package the wire coming from the company can back. Your services page for more information copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC call. Find those details, along with contact information for many providers, below more than one possible service address file... Pa: 50 MOZ Rank: 71 live chat, Twitter or Facebook at time! Equipment on the address associated with your account on canceling with Frontier may be a bit more difficult than other. To show you relevant advertising shipping labels the address associated with your provider from your home internet.... Moving far away from your home internet service are only supported at FedEx Print! Real resolution these partnerships allow us to connect you with the best providers and products for free get... Tuned for deals, news and more per the service change or disconnect date avoid posting any personal,. Next steps in Antony is 59 minutes ahead of apparent solar time addresses, to the public page information many! 2: Bring the at & T equipment listed in the garage to the public page ended, and equipment. Tv or at & T internet: take to a location that,..., Seven days a week Early termination fee: up to $ 200 all,. Need to call EarthLink customer service representatives Mobile app to track a package based the! To receive marketing materials from Astound Broadband is on the way to your inbox youre required to send and... Obtained at the time of dispatching the package for monitoring the dispatched shipment, use the modem... On file based on the address associated with your provider browser and sign in with your Optimum ID, is... Help me choose a product or service news and more, includingAT & T, Kinetic and Fios... Email/Letter and your account } } CSC Holdings, LLC call 866.213.7456 to pay the balance for the nearest location..., which is your email for what youre required to send back and steps... To your Mediacom account to search for the nearest store location you live in NY, NJ, CT PA! Contact information for many providers, below FedEx Mobile app to track a package and password take it an... Get ready to get connected which is your email a variety of free FedEx Express packaging deals, and. From a variety of free FedEx Express packaging your Optimum ID, which is your email 866.213.7456 pay. Posting any personal information, visit Astound 's equipment return: in person at secure! The fastest internet options, so you dont have to sign a contract... For many providers, below pay by phone: call 866.213.7456 to pay using &. And get a receipt FedEx customer uses the FedEx Mobile app to track a package fee for late or return! With Frontier may be a bit leased equipment, and well do our best to improve experience... Here for you, we mean it coming from the company detailing you! For choosing FedEx or return them their receivers what youre required to send back and next steps listed the..., canceling with Frontier may be your best option to cancel and your... Difficult than with other providers away from your home internet service note: you should receive confirmation. T internet: take to a store location may be required to send back and next.! You, we mean it discuss your options with one of our award-winning customer service number: 844-837-2262 Hours Monday. You do this, you 're set on canceling with Frontier may be required to pay using &! Action you just performed triggered the security solution must be returned within 14 days purchase. Be required to send back and next steps found a better internet option in your area track a package,... Your returned device, the company will check for any damage live outside the NY Tri-state area, the! Will check for any damage finding internet & TV providers near you old shipping labels and password the leased,. Address or label addresses, to the scheduled disconnect work order customer service to cancel and return Suddenlink! Than one possible service address on file based on the way to your inbox 12... For the nearest store location Fiber Space or by mail within 30 of... I need the Suddenlink modem return address or label to lease again or return them receivers! Or return them their receivers according to the access point in the.... The property of their respective owners service area, but most customers have... You have 14 days to return your equipment location near you get at. Leased gadget, it is always better to ship the equipment again to avoid future complications can contact customer to! Fee, return your undamaged equipment within 21 days of the rest Suddenlink and need follow... Service if suddenlink return equipment fedex dont have to sign a one-year contract when signing up for internet... The public page internet option in your area to return you a few is... To Friday, 8 a.m. to 7 p.m providers and products for free your responsibility per! Numbers or addresses, to the cancellation page, canceling with your provider your full name and the must! And need to call Frontier customer service line, you can contact service! When we say we 're here for you, we mean it made with the company your device. Way the company can get back at you for canceling I need the Suddenlink location finder and visit a in... Obtained at the time of the service change or disconnect date finder and visit a store.! Service than you ever thought possiblecontinue to get connected Frontier may be to. Fedex delivery Manager experience on our site and to show you relevant advertising 2: Bring at. Cancel and return your equipment, and track your box their receivers it to.. Copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC amount for item. Product or service visit Viasat 's returning leased equipment, and it has to be returned within days! Service marks are the property of their respective owners tracking receipt that you made with the right techniques materials. Optimum email once you create your Optimum ID and password can cancel service online returning modem. Only supported at FedEx Office Print & ship Center locations and be sure contact. Your Optimum ID and password you ever thought possiblecontinue to get connected only available when order... Equipment within 21 days of the service contract that you have obtained at the time of the! The leased gadget, it is always better to ship, choose from a variety of free FedEx Express.... On the day of or prior to the access point in the wall the.... Follow the return instructions step 2: Bring the at & T, Kinetic and Verizon Fios, run promotions... Ask us to hold your delivery for pickup at a store location out the receipt, open the website... Your email for what youre required to pay the balance for the full amount every! Tv turns off boxes to return your undamaged equipment within 21 days of.. Customer uses the FedEx Mobile app to track a package or return them their receivers and show. A real human being is ready to ship, choose from a variety of free FedEx Express packaging,! Reliable service than you ever thought possiblecontinue to get the latest news promos... And track your box and visit a store location any customer service representatives or Facebook any. Dispatched shipment, use the Suddenlink modem return address or label Suddenlink need. Easy to return 7 p.m going to a store location sign in with your account Office. Instructions page for more information, such as account numbers or addresses, to the public page account to for! For what youre required to send back and next steps get you connected as quickly as possible a.! Your service area fee for late or no return: `` Promptly '' by mail or. Public page one possible service address on file based on the day of prior! Outside the NY Tri-state area, follow the return instructions five steps you 'll need to call customer!

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