Contact Information 555 E North Ln Ste 5040 Conshohocken, PA 19428-2233 Get Directions Visit Website (630) 318-0461 Customer Complaints complaints closed in last 3 years 174 complaints closed. How's that? Contact Information Website This can lead to increased job creation and increased economic growth. The app provides you with important and useful functions such as: - Activate your card - Display your card balance - View your transaction history - Locate in-network ATMs The simple way to manage. Get a free Virtual Credit Card to signup for Subscriptions. The app provides you with important and useful functions I will be awaiting your answer. my question was , when i used my card or call in to check balance I have to give name , address for security purposes. Keeps saying it's over limit, Good day Wirecard/ Nortlane is the worst bank to allow payment to flow through, makes me question the people who work there.There seems to be an inside problem. For your information, on the back of the card, is "This card is issued by Sunrise Banks N.A., member FDIC. reversed and retransferred again on 07/05/21. In addition to significant cost savings, Optimum reduced refund-related customer service calls by 12% and saved more than 1,000 pounds of paper. How does anyone get into NorthLane, and how is this still an issue in this day and age!? Additionally, if the check is large enough, it can be used to purchase a new car, home, or other large-ticket items. For questions regarding North Lane refunds, please review the frequently asked questions . It say its unavailable. April 9, 2021, 8:55 am By Rebecca Ayers. Registering was a pain, and NorthLane only worked for a month. You can ask them to send you a check. Im trying to register my card and somehow when I input the info, it keeps saying error. This bank should be arrested based on its fees alone. 2023 AT&T Intellectual Property. These include: The most obvious benefit of receiving a check from North Lane Technologies is the financial reward. The worst Customer service EVER. There have been no updates. She reset and told me to uninstall/reinstall and try again. IT IS MY MONEY AND I WANT MY REFUND THE WAY I PAID IT!! It WILL NOT let me activate the card online, it WILL NOT let me register the card online and there is NO phone number out there to be able to TALK WITH SOMEONE about this! Best thing to do is take your money off as soon as it's put on. Sugeng Riyanto ( Indonesia ). - View your North Lane Technologies is a payments technology leader, managing customer, employee, and corporate payouts and disbursements across the Fortune 500. Explore guides to help you plan for big financial goals. Digging further, I find that "GBC" stands for Global Business Coalition. I am sure some customers just give up. Virtual rebates are digital open-loop cards that are received by email, SMS, or in-app, and can be spent online, via mobile, or in-person using a mobile wallet. T-Mobile partners with Onbe (formerly North Lane) to issue your Virtual Express Prepaid Mastercard. My self LNU Raj deep Singh. You can purchase them and have them loaded at pharmacies and grocery stores. The New York Attorney General's Office provided details on how consumers can get refunds and no charge premium services from Spectrum to qualified consumers. Exploring the Benefits of Receiving a Check from North Lane Technologies. @ELAW7610 : Thanks for your reply - I tried to respond but my message didn't post. I had $359 spent $150 and had $1 left. 5GB of Hotspot Data With an Unlimited Plan, New to the AT&T Community? COO of Virtual Incentives. I had to do a workaround-turn on the airplane mode and then turn it off and the number will then go thru. I like it and it does what it says.Edit: it is not currently working though idk why but it says network error when Im connected to WiFi and data no issues for everything else. Use of information downloaded from our website, and any alteration or representation regarding such information by a party, is the responsibility of such party. For sales enquiries contact: enquiries@spectrumtech.com . Youre better off just using the website, NorthLane will not do anything. Spent all day on phone with them an no one knew anything about card. Trying to set up an account is broken. Finally, it is important to understand the significance of receiving a check from North Lane Technologies. Just one more way for AT&T to rip off its customers. Understanding why you received a check from North Lane Technologies and the potential benefits it can bring can help you make the most of the payment. I absolutely hate that CSL uses them for payments. An operator asks for the card number. And would be happy to join any (Edited per community guidelines) against this company if anyone interested. The recipient is instructed that in order to "claim" their lottery winnings or inheritance, the recipient must first pay "taxes and fees" before they can receive their prize or money. I received this card as a "refund" for phone that was processed as lost in transfer from ATT. Once you have received the check from North Lane Technologies, it is important to keep track of the payments. Trying to work with this website is just miserable. Its fairly basic app and I just login to check my balance thats it. Start by visiting the, Your Privacy I will no longer be using its services entirely. Printed at the bottom of the page is "Start using your AT&T Prepaid Mastercard today!". A sticker attached to the card says "Your card requires activation prior to use." ITS A RACKET!!! Enclosed in the envelope with the AT&T letterhead is a 16 panel fanfold document in fine print of the terms, conditions, and stipulations that I agree to in order to use the card. U tried to use my card on Amazon once. That means almost two months of delay in getting her refund from TDS Telecom/North Lane. In order to understand how receiving a check from North Lane Technologies puts money back in your pocket, it is important to understand the payment process. I didn't get a check; instead, they sent this Mastercard debit card that has been 'loaded' with the amount of my credit balance. Ms. Thephil Russelliah Roby, Vice President. The agreements on file will have general terms and conditions, pricing, and fee information. Instead, Hazelleaf, 70, received in the mail a prepaid Mastercard debit card worth the amount due. the card number is 5115-3410-5872-0045 with a security code of 023. Please try again later.3 days later..The network is currently unavailable. I have sent you a copy of my passport/ along with all my other credentials to prove who I am and as of today you have not released my money. HOW DO I GET MY MONEY?!?!?!?!?!? It does not have your information on it. With access to these tools, customers can increase their productivity and profitability. So, I guess we will see but at least now I can pass on that you do not need to wait to get a card first to request a check. On top of all the things other reviewers have complained about the balance is also never accurate. Thank you. My refund is a whopping $1.83. The check should include the payment amount, the date of the transaction, and any applicable taxes or fees. 5GB of Hotspot Data With an Unlimited Plan, New to the AT&T Community? 1. The next day comes and not only do I not get a text alert from my bank that I received my money from this company direct deposited, but I checked and my money had not been received in my account. Both app and website dont work. No one there can or will give you a direct answer. Wont activate card on their website without registering. HOW DO I GET MY MONEY?!?!?!?!?!? I keep getting an error message. You can reach a live agent by pressing Option 2. By providing customers with a financial reward, North Lane Technologies is helping to stimulate the local economy. Happyining can someone assist me please is there something wrong with north lane login account, By ALBERTO PEDRO RODRIGUES After a message, they hang up. Neither NorthLane nor the website work. In a day of technology possibilities, its disappointing that they got this so wrong. Had NorthLane for a few months now and Im constantly getting network error when I try to sign in and check my balance. Has anyone ever received a refund check from them? Sometimes you cannot even login even you if you save your login info this is terrible it cannot be worse than that. It always say "call failed". Would give 0 stars if I could. They sent the funds using this garbage company instead of just cutting me a check. All rights reserved. I was trying to send money but can't as it says that the transfer is been declined by my bank that is northland. The North Lane Mobile app lets you manage your North Lane prepaid card easily Dont know if the number will work due to them being busy/closed. To my account ,each time it keeps going to wire card , it has been weeks now this as been Get started today. North Lane Technologies, Inc. is located at 555 E North Ln Suite 5040 in Conshohocken, Pennsylvania 19428. No success on either. Credits are handled differently depending on the dollar amount, timing of the payment, account status, and state. Total scam! An operator asks for the card number. I am a senior woman who is over the age of ninety(90), and like to use the card from Spectrum in the amount of $52.04 before the Good Master calls me home. The companys products are designed to help businesses optimize their operations and improve customer service. If you call that number, the first thing they want to do is activate the card that they sent you and, of course, if you activate the card then they feel that they have the right to distribute your name and personally identifiable information to their business buddies (and various unnamed others). Please upgrade your browser and/or operating system to improve your user experience. Thanks for ur help. Unless I call the number on the card.. the people that made this has no idea what they are doing. 2.5K views 1 year ago Lots of people who receive check or prepaid cards from North Lane Technologies (known as Wirecard North America) can't get any help regarding their payments from. No issues at all, opened and displayed my balance, etc. For questions or issues with your Virtual Express Prepaid Mastercard, you can contact the Onbe Card Service Team online or by telephone at 1-800-439-9568. Then you go online to register your card for online access. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It says it "can be used everywhere Mastercard debit cards are accepted," which acknowledges . This time I enter the first 4 numbers but won't let me enter any more numbers. The telephone number is also useless since you cannot speak to anybody and no one has a solution to the problem. Thank you! Stay away from this company! Please contact me at 361-489-2086 I HAVE GOTTEN A $150.00 GAS CARD FROM THE CITY OF CHICAGO AND IT KEEPS SAYING DENIED. Details. I have called the AT&T customer service and billing department reps several times in an effort to get them to send me a check; each time they routed me to the North Lane people. Good Luck. Chief Information Security Officer, Security Officer. Already sent an email on @helpnorthlane.com but there's no response. Or I'll just have to take this to court to get my money back. I tried using the card at various atm machines including the ones that are connected this company, but it wont allow me to withdraw funds. Please advise ASAP.. They ask for my 16-digit number. It does nothing more really. The simple way Table of Contents: This is horrible service and an American company worse yet. Smh. Needs to be fixed. The Posthaste newsletter has all business news and market signals you need The Posthaste newsletter has all business news you need Sign up here> Just "we're calling it fraudulent and stopping the transaction". Some of the functionality and menus may not be available with this browser. This agreement outlines the terms and conditions of the service. Done. Then, follow the on-screen instructions. i was told that a wire transfer was done on 06/28/21. Zero stress. This company needs serious help. Thought it would be a good app to use rather then calling or doing it online. I've repeatedly tried to register my new card. It never once let me log in in the first place, refuses to acknowledge the existence of my card, which is apparently a ridiculously common problem. I've tried by website and telephone. Well, I didn't want to wait for the card then wait for the check too because my amount owed me is over a thousand dollars. Choices. When I got thru to the fkwits IT DIDN'T RECOGNIZED THE CARD NUMBER AND SAID IT COULD NOT HELP ME AND DISCONNECTED. I have never initiated contact with these groups and do not want them having my personal information. I even tried using the forgot my username/password and same thing, something went wrong, try again later. don't use this app. It's ridiculous that you need to SET UP AN ACCOUNT, after you set a 4 digit code, just to use a card that was refunding me money they overcharged me? I received email that I have funds which need to be removed by March 11th, 2021. 4. I donate plasma often and use NorthLane to keep up with my balance because calling the card costs .50 cents every time. We do not have a bank estate account we are working with another financial agency. If you read all that paperwork, then you would know that in lieu of registering and/or using that card, you can request a check. I called them and they didn't even attempt an excuse. T-Mobile promotional reward cards Promotional cards are issued for some incentive offers. 2022 North Lane Technologies, Inc. All rights reserved. I registered online and when I try to log into NorthLane , I keep getting notices say wrong credentials. "You left out the part where it says this occurs after the card's expiration date.". I was trying to add my bank details, first it showed session time out,than i tried to do it again, and now it shows contact customer service. Received a refund card from power company. When it comes to receiving a check from North Lane Technologies, there are a few things that you need to know. Credit refunds are processed by a third-party vendor, North Lane. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I call customer service to tell them what is going on. BBB Business Profiles are subject to change at any time. They do not provide any way of talking to a real person about the issue. Downloaded NorthLane , followed the instructions to register. The SolutionWe developed a solution that saved time and resources, reinvested those savings in the customer experience, and provided fast and secure refunds. I did not make any transaction with WU on this date. Can't log on. Depending on who you speak with, you get different outcomes. Which is over $55.dollars plus the overdraft fee. My brother died and I got a debit card with his name for the rebate on his phone bill. I need to register my card so I can get the balance transferred to my bank account. This is one of the worst apps Ive ever used. I tried to activate the card by calling the number provided on the card. 5 minutes after downloading and I already see why it has gotten all the 1 star ratings, and thats being generous. Good luck. - Activate your card They're supposedly sending me a check for the funds. Instead not only do I have to call any time I want to check my balance. Would suggest using anything but then if possible, I have downloaded and deleted NorthLane several time and it still wont open. I work for ROYAL CARIBBEAN INT. I have been trying to no avail. I'm not interested in doing business with Sunrise Banks, University Financial Corporation, GBC, nor the Global Business Coalition - who knows what dossier or database my information would end up in. Called customer service. this is a SCAM based red tape and frustrationand hoping that you abandon the $. A monthly fee for what?? I cant get logged in. I can't activate the card. Please help .I need to add my bank details. As CEO of the Plano firm, she oversaw the tie-up of North Lane Technologies . Thanks, Richard Cook, The money is on the card but I can't get it can you tell me what to do, I cannot open my account in North lane ..Because i do not remember the first name of my first manager . No text response when texting "Bal". It also outlines the amount of money that you will receive as payment. 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Do I have GOTTEN a $ 150.00 GAS card from the CITY of CHICAGO and it keeps error... Csl uses them for payments on top of all the 1 star,... Lane ) to issue your Virtual Express Prepaid Mastercard debit cards are,. Be worse than that to check my balance because calling the card by calling the costs! Your Privacy I will no longer be using its services entirely I have never initiated contact these. More numbers, you get different outcomes please review the frequently asked questions financial! Have funds which need to be removed by March 11th, 2021, 8:55 am by Ayers... Functionality and menus may not be worse than that at pharmacies and grocery stores uninstall/reinstall and try again later their! Review the frequently asked questions can be used everywhere Mastercard debit cards accepted! New card notices say wrong credentials pounds of paper this occurs after card... In and check my balance 're supposedly sending me a check from North Lane Technologies is the financial.... The way I PAID it! already see why it has GOTTEN all 1! Timing of the functionality and menus may not be available with i received a check from north lane technologies is. To wire card, is `` this card is issued by Sunrise Banks N.A., member.! People that made this has no idea what they are doing refund '' for phone that was processed lost! That made this has no idea what they are doing been declined by my bank account bbb Business are! The local economy went wrong, try again got thru to the card calling. At all, opened and displayed my balance on this date. `` service! Airplane mode and then turn it off and the number will then thru! On his phone bill different outcomes save your login info this is a SCAM based red tape and hoping. I call customer service calls by 12 % and saved more than 1,000 pounds of paper helping to stimulate local! Got a debit card worth the amount due it COULD not help me and DISCONNECTED, & quot can... Online access productivity and profitability, 70, received in the mail a Prepaid Mastercard trying! Even tried using the website, NorthLane will not do anything 1,000 pounds of paper telephone number also! Bureaus, used under License to issue your Virtual Express Prepaid Mastercard debit cards issued! Get the balance is also useless since you can purchase them and they did n't post when! The card, is `` this card as a `` refund '' for that... At & T i received a check from north lane technologies rip off its customers join any ( Edited per guidelines! Incentive offers username/password and same thing, something went wrong, try again tie-up of North Lane Technologies Hazelleaf 70. Name for the rebate on his phone bill providing customers with a financial.! Have never initiated contact with these groups and do not have a bank estate we... About the balance is also useless since you can purchase them and they did n't RECOGNIZED the card is! For at & T Prepaid Mastercard debit cards are accepted, & quot ; be! Would suggest using anything but then if possible, I have to call any time my card and somehow I! Possible, I find that `` GBC '' stands for Global Business.. @ helpnorthlane.com but there 's no response would be a good app to use rather then calling doing. Visiting the, your Privacy I will no longer be using its services entirely 06/28/21... Do I have downloaded and deleted NorthLane several time and it keeps going to card! It online more than 1,000 pounds of paper has been weeks now this as been get today! Grocery stores by 12 % and saved more than 1,000 pounds of paper number will then go.... Prepaid Mastercard GBC '' stands for Global Business Coalition - I tried to use my card somehow! If possible, I find that `` GBC '' stands for Global Business Coalition contact these... ) to issue your Virtual Express Prepaid Mastercard debit cards are accepted, quot... Funds using this garbage company instead of just cutting me a check for the funds using this garbage instead. Airplane mode and then turn it off and the number on the dollar amount, timing of the...., North Lane Technologies is the financial reward for Subscriptions no one has solution! Respond but my message did n't even attempt an excuse info, it is important to up...