We may earn compensation from some providers below. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Even manual regeneration also didn't work. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. I do not have any formal training in the field that I make videos on. Smith water softening systems offer high levels of lime removal with minimal salt and water consumption. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Looks like softener is not working as water before and after the softener is having same hardness. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. Thats why its critical that you purchase the right water softener system. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. The most common cause of a softener not using salt is the formation of salt bridges that block salt crystals from dissolving. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. Also, it changes the taste and smell of the water. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. A. O. Smith. Press SAVE, then press back until youre taken back to the main menu. (Important Facts Explained), Water Softener Leaking: (Reasons And Solutions), Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition), How Much Salt Does A Water Softener Use? Introducing A. O. Smith Water Softeners Designed, engineered, and built to last while providing you with soft water. I emptied the brine tank and cleaned it and the Regenerant tank check valve. The softener stops working after reaching its capacity and provides hard water to meet your demand. * Indicates required fields. If the waterline is connected, check to see if any valves or controls block off the brine tank. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. Wondering what to do. Rub resin beads between fingers. Perhaps not. Efficient use of hot water in your space heating. To enter the regeneration Mode and Type section, press >. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. The softner has a setting for starting hardness. To schedule a repair, please contact one of these local service providers directly. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. That means you get everything you need in a single purchase, and they require less maintenance. One of the main causes this could happen is the build-up of salt in the brine tank. Your soft water demand may also exceed your systems capacity. However, if youre one of the many thinking about purchasing an AO Smith Water Softener, youre going to want to read this first. If the system is still covered by warranty, contact the manufacturer and ask for service assistance. Press question mark to learn the rest of the keyboard shortcuts. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. The brands main issue is too much water in the brine tank. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. Low water pressure is daunting for most homeowners. 2023, A.O. Filter. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. Product Information . A salt bridge is a hard, crusty formation on the surface of the salt level. You obtain high levels of energy consumption and efficiency. Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. Smith reserves the right to make product changes or improvements at any time without notice. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. However, this system isnt as high-performing as some of the best traditional water softeners with a separate resin and salt tank, and some of the parts included in the unit are flimsy and not built to last. If the display is reading the wrong time, then you have to adjust it. Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Check the brine tank and plumbing for clogs and remove them. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. 1 year experience video on water softner A.o. If your system is old or if you dont know how old it is, inspect its components for wear and tear damage, such as cracks in the tank and o-ring damage. Our Technical Support staff is available from Monday to Friday, from 8.00hrs until 17.30hrs. The water softener faces problems in restoring its softening capacity. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. If this happens, check the tubes and make sure they allow water to flush through, to ensure proper functioning. In some cases, they can break or lose their potential, requiring you to replenish salt more often. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. A.O. There are several features of AO Smiths water softeners that are intended for user convenience. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Smith high capacity water softening systems are custom designed to meet your requirements. So, if the reading indicates that your output water is hard, then there are two reasons for this. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. Dump out any resin you have in the softener, as well as the old riser tube. Looks like softener is not working as water before and after the softener is having same hardness. There are two common reasons why the water softener is not softening the water. How Durable Are AO Smith Water Softeners? After the regeneration cycle, test the hardness level of the output water. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. Check all the settings thoroughly. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. But are they worth considering based on their affordability? If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. Merely replace the valve to solve the issue. And more often than not, you may be able to repair water softeners yourself and save the repair expense. Bypass softener. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. Cafe, Kitchen and Restaurant Applications. (Browse for new timers at Amazon) Reset the timer. If you have installed a new unit, then make sure that it is installed correctly. Salt Bridging. Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. Brine Tank Water Too Low 6. By doing this, your system will be recharged the following day or night. Reconnecting the water softener to the waterline should let the brine tank refill. A.O. An AO Smith water softening system typically regenerates every 10 to 14 days. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Altered timer settings due to power failure. You may need to make plumbing repairs if the drain line is clogged or damaged. Make sure that the outlet is not turned off. None of the buttons work (nothing changes on the screen when I press). Use any blunt tool and carefully hit the salt bridge to crush it properly. Also, if required, change your broken brine tank float switch. Once you have the new piece, follow the steps below. (Explained for Homeowner)Continue, Read More Is Soft Water Safe to Drink? Smith 35000-Grain Water Softener System. Moreover, the water looks cloudy and even loses its color. Water Softener Not Softening 8. You may face a great deal of problems in your household or business due to the usage of hard water. How long do AO Smith water softeners last? Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. $540.55 when you choose 5% savings on eligible purchases every day. Am not sure if my resin beads are working fine? My grandfathers house has yellowish water that is dirty since it did not go through a water softener. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. Brine is not drawn from the tank. Home appliances break daily, but a water softener repair bill could break the bank. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. Best Water Softener for Well Water in 2021, If the concentration is below 60 mg/l, then the water is soft. Unidentified, a salt bridge can eventually break the system. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. If the resin bed is in good shape, then your softener will work efficiently and effectively. Bypass mode is on. There is some blockage that is stopping the saltwater from getting wasted. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Some of the best water softeners are built to last for decades and are made from strong, durable materials that are built to last. Smith 40000-Grain Water Softener System. Thats 12,000 gallons per month for a household of four people. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. So, to solve this issue, you have to increase the amount of salt, or you have to regenerate more quickly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For your information, there is a remote chance of having brown water because of the softener. If the settings of the control valve are incorrect, then it won't recharge the resin beads. This subsequently means that there is no ion exchange, thus no softening of the hard water. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. Although many people wonder why there is no water in their brine tank, know that this is normal and indicates that your system works properly. Then, check your user manual for targeted troubleshooting. If it is there, break it. Then the water softener adds more water to the brine tank causing it to overflow. They do this to ensure repeat customers for a larger revenue stream. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? Overseas in China, whereas Puronics are made right here in the brine tank plumbing! Intended for user convenience levels are too high for the tank often than not you... Have to increase the amount of salt in the USA they worth based. This, your system is still covered by warranty, contact the manufacturer ask. Control valve are incorrect, then it must be cleaned thoroughly is in good shape then... Are two reasons for this you get everything you need in a single purchase, and they require less.... 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