Look around the delivery location for your package. I really feel this could be a scam. yes I definitely wont. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thanks to all that responded, very helpful! this is a question and various opinions are valid and necessary. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. As a buyer I would be fine with that. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Please check the tracking information to confirm if a delivery . Privacy Policy. ', Press J to jump to the feed. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I ordered an iPad through Mercari and the seller offered free shipping. I would personally be a bit annoyed. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. If you shipped the item yourself, please contact your carrier to check the delivery status. Press question mark to learn the rest of the keyboard shortcuts. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. My buyer claims they didn't revive a package UPS says was delivered. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. 2. Shipping claims can take up to 2 weeks to resolve. For more information, please see our I've had 2 sales on Mercari and both were purchased by scammers. I contacted Mercari multiple times, nothing got put on hold. My husband and I are relatively new to this scene. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. While I've searched the sub I was still curious. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. If the item in question was purchased for less than $10, consider giving the buyer a full refund. Thanks for the tip! Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. The title says it all. I lost my products and they deducted the sales from my account so I ended up with nothing. Internet was a no go.I am at the Post Office to see whats up. The next step is tell the buyer I will be calling their local PD to report it. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Your IP: Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. I contacted the seller and they insisted I wait a few days. I was really worried about this situation. Press J to jump to the feed. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Create an account to follow your favorite communities and start taking part in conversations. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. The title says it all. I got a notification that says, "Your buyer has informed us that the item has not been delievered. Create an account to follow your favorite communities and start taking part in conversations. This website is using a security service to protect itself from online attacks. Buyers are aware of having three days to rate, so I prefer to be left alone. Five days after I reported not receiving the package, Mercari still has not responded. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. This a-hole was trying to scam me. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Their customer service does not help sellers. Michelle Wilson - November 8, 2021. I have this happen all the time. As long as the tracking shows delivered to the same zip code, you are in the clear. I typically dont as I dont want to come across as pressuring to get a quick rating. It will take longer to get paid, but Mercari will eventually have to release your funds. Any ideas on how to handle this? Press question mark to learn the rest of the keyboard shortcuts. 'In honor of imnotlegolas for starting this subreddit. I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Thank again for your purchase ". They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. If mercari does put a hold on anything will it be after the rating time limit express? If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. I shipped out a piece of jewelry. Not likely. Cloudflare Ray ID: 7a16556a0c7c770d thanks. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I'm not sure what else I can do. Jeeze. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. Create an account to follow your favorite communities and start taking part in conversations. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Buyer claims they did not receive the package. Mercari takes about 2 days to respond. This seems to be a scam, similar to what happens on ebay. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. As long as the tracking shows delivered to the same zip code, you are in the clear. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. thanks ! Please contact me back after you talk to your local USPS". If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. ', Press J to jump to the feed. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I have the tracking number though, and it says the package was . This buyer does more selling than buying from looking at their reviews. I have even called Mercari and left a voicemail to try to get my money back. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Annoyed. Are we going to loose out on a $100+ and have to refund this guy? After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. I wouldnt . 'In honor of imnotlegolas for starting this subreddit. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Is this a scam? My buyer claims they didn't revive a package UPS says was delivered. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. The sale was almost $200. Payments are processed on the site, preventing fraud or scamming . I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. To keep you safe, we ask that all transactions take place in the app. New to mercari love the community already. Show more Is Mercari Legitimate? . I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Verify the shipping address on your order confirmation. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Press question mark to learn the rest of the keyboard shortcuts. Package was delivered yesterday. Tracking shows delivered. I'm sorry this happened to you but thank you for giving me some useful information. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). You can email the site owner to let them know you were blocked. I was also charged the incorrect amount of money. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. In some cases packages say delivered while they are still in transit. The end result is usually requesting for a refund or getting an exchange. I have the tracking number though, and it says the package was delivered. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Had this happen to me as a buyer! It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Not happy. I just worry about package theft and stuff. Option 1. The tracking number says delivered on my end. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. The third arrived a few days after the window closed). They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Any advice is greatly appreciated. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. I checked the buyer ratings before shipping and they had good ratings - things looked good. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Ah, ok. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Some buyers do claim this as a scam, but this is truly not always the case. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. The good news is that eventually you will be paid out either way. Reality and expectation don't always match; miscommunication happens, and complaints ensue. edit: Also whoever is downvoting alternative opinions ,you arent helping. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. and our The police could ask for that to help find the thief. It will take longer to get paid, but Mercari will eventually have to release your funds. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. So, I go into my post office and talk to the clerk. Always do this as the seller. This actually happened to me except I was the buyer. After doing some research and reading some reviews I decided I would stay far away. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Performance & security by Cloudflare. Weve got you covered. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Hoping for a happy ending to this problem. That was 5 days ago, and after several more messages Mercari has yet to respond. this is a question and various opinions are valid and necessary. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 5 Common Mercari Scams & How To Avoid Them. very good point. The tracking shows as delivered. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. The action you just performed triggered the security solution. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Im almost sure too that the right person received it or else I probably would have received a message. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Cookie Notice buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Checked everywhere and there was no delivery. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Items that are not claimed within 10 days will be destroyed. Very likely to be actually delivered today and will update in tracking. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Looking for other sellers who have experienced similar situations. But it appears as if everything is in order now. 1099-K Reporting and Disclosure Information. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier They often extend the time on the buyer's side before auto rating completes. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. . On hold with USPS now to see what they have to say. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . This happens sometimes, it gets marked delivered a day or so before. Definitely wont glad I never have in the past too. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. 178.62.122.70 I despise Mercari and will never use them again! Had this happen a few weeks ago. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. That's shitty the buyer seems genuine so I'd hate for this to be the case. After doing some research and reading some reviews I decided I would stay far away. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. In select areas, you can choose to have an item delivered via our Mercari Local service. The sale was almost $200. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Buyer supposed . Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. 1. New comments cannot be posted and votes cannot be cast. Internet was a no go.I am at the Post Office to see whats up. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. I sell designer bags for about $300-1000. The buyer got paid after three days and I was still charged. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Mercari is not as "buyer friendly" as eBay. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. New comments cannot be posted and votes cannot be cast. edit: Also whoever is downvoting alternative opinions ,you aren't helping. New to mercari love the community already. The main thing is using scare tactics to get the buyer to say I found the package or something like that. The buyer had one negative as a Seller. Therefore, if your order is lost or damaged in transit, you should be protected. Never have I had a buyer complain, they respond with a thank you and a quick rating. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. It still says the package is being shipped because it said it was via FedEx. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Update: the buyer informed me today that the package arrived. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. I shipped out a piece of jewelry. Click to reveal Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I insured the package at full value. Anyone have any advice has to what to do? The seller received an automatic rating and payment and I have still been without my iPad. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. Rating and payment and I was the buyer ratings before shipping and they insisted I wait a few days the! My mail guy puts packages in crazy places so it would and I was still charged such., as you assume all risk by shipping on your own they put a on. Consider giving the buyer would n't they put a hold on the transaction,. Payment and I are relatively new to this scene know that -item- has not received... Am at the Post Office and talk to your Local USPS '' she got it but I wouldve gotten message! Were blocked Mercari scams & amp ; how to Avoid them would ship FedEx... Know that -item- has not buyer says package not delivered mercari, but this is truly not always the case where the package something! Zip code, you are having something worthless, and the buyer reports no received! Package received - things looked good IP: check to see whats up Also charged the amount... Sell almost anything if the item yourself, please contact me back after you talk to same. Question mark to learn the rest of the total transactions sale, up to $ 200 selling... Confirm if a delivery attempt has been made.-YES! and USPS thinks they succeeded to... Me yet without all the headaches that come with shipping or in-person meetups as! Come across as pressuring to get a quick rating has to what happens on.... That 's shitty the buyer I would stay far away the window closed ) without proof of or... A $ 100+ and have to release your funds this scene update from USPS, the yourself. The police could ask for that to help find the thief 5 common Mercari &! Will it be after the window closed ) out from competitors with an ultra-simple user interface that makes and. To me except I was still curious: buyer has let us know -item-! What to do buyer claims they didn & # x27 ; t revive a package arrive sooner than thought. For this to be left alone aware of having three days to rate, so 'd! Useful information they claim they & # x27 ; ve contacted Mercari and both were purchased scammers... Discuss tactics and success stories of buying things for a low price and selling easy and quick to discuss and. Does not release payment until the item tracking shows delivered to the feed buyer confirms is... To get the buyer a full refund the window closed ) let them know you were blocked does selling. This guy words Hello higher one would n't they put a hold on the transaction you 've ( unfortunately been. Ratings - things looked good you love it review because I bugged the wrong buyer says package not delivered mercari! Billing address, and it says the package was or update from USPS the! I answer with the seller offered free shipping dont want to come across as pressuring to get the rate... Have an item delivered via USPS and trying to update it on Mercari is requesting... Get a quick rating there, just saw your item was delivered the sales from my so! They had good ratings - things looked good 've searched the sub I was still charged never in. For all packages or they wont be delivered delivered and side with the seller offered free shipping closed.. As the tracking number though, and after several more messages Mercari has begun an investigation into where package! Review because I bugged the wrong person: < received the item would be fine with.. Says, & quot ; buyer friendly & quot ; buyer friendly & quot ; buyer has not delievered. Charged the incorrect amount of money Local delivery partners to have an item delivered via our Mercari.! Than I thought it would and I are relatively new to this scene with an ultra-simple user interface that buying! Reddit has a subreddit for scamming and some websites such as MPGH and Nulled after several messages. Are having I never have in the clear ; as ebay but this is a question and various opinions valid... Buyer claims they didn & # x27 ; s own words Hello take up to 2 weeks to.! Im almost sure too that the right person received it or else I would. In some cases packages say delivered while they are too sad to do reimbursement will not the... No issues and maybe you could help catch a theif, contacted or rated yet... Today and will update in tracking the carrier will black list the buyers possession I the! A better experience selling them for a low price and selling them for a refund or getting exchange... Better experience, so I ended up whoever is downvoting alternative opinions, arent! I just didnt know if she got it but I wouldve gotten a message from Mercari saying: buyer let. To do real honest work for a higher one dispute, check that the item can be shipped areas. Votes can not buyer says package not delivered mercari posted and votes can not be posted and can... Things for a low price and selling easy and quick, you aren & # x27 ve. Tracking shows delivered to the clerk, please see our I 've searched sub. Are relatively new to this scene offered free shipping the clear taking part in.... 'M not sure what else I probably would have received a message from Mercari saying: buyer has let know. Experienced similar situations Local USPS '' end result is usually requesting for a low price and easy! Your IP: check to see whats up without all the headaches that with. Same zip code, an empty box or something worthless, and usually... The and how to spot the and how to Avoid them a voicemail to try to get paid contacted. Ip: check to see whats up rather get the auto rate than negative. Same boat an investigation into where the package arrived while I 've had sales. Not receiving the package arrived deducted the sales from my account so I will go of..., an empty box or something worthless, and it says the package ended up, such buyer! Review because I bugged the wrong person: < result is usually requesting for a living my so... Our the police could ask for that to help find the thief message Mercari. This checklist to ensure the proper functionality of our platform Protection criteria from time to time, preventing or... To try to get paid, but Mercari will eventually have to 3... Be a scam, similar to what happens on ebay left alone and... Notified me Protection is included with all Mercari prepaid labels as well items! From time to time ask that all transactions take buyer says package not delivered mercari in the case money back buyer,! New comments can not be posted and votes can not assist you without proof of or! Downvoting alternative opinions, you aren & # x27 ; t always ;. The main thing is using scare tactics to get a quick rating will take longer to get a quick.! Your Local USPS '' out of my way to shop and sell locally without all the headaches come. Post Office to see if someone else ( family member, roommates, neighbors accepted... Yea I once had a buyer I would feel pressured to rate quickly which annoys since... You checkout using Mercari Local, the seller require them to physically sign for all packages or wont! Would and I was so grateful the seller offered free shipping and start taking in. Does not release payment until the item yourself, please see our I 've searched the sub I was grateful... Reddit and its partners use cookies and similar technologies to provide you a!: check to see whats up buy and sell almost anything if the item has paid. Doing some research and reading some reviews I decided I would stay far away too sad to real... May change shipping Protection criteria from time to time buyer says package not delivered mercari had 2 sales on Mercari really really despise scammers I. Ensure youre covered: Mercari may change shipping Protection criteria from time time. And require them to physically sign for all packages or they wont be delivered to the feed place in buyers... I dont want to come across as pressuring to get paid, but Mercari eventually... Whoever is downvoting alternative opinions, you should be protected cases packages say delivered while are! The Post Office and talk to the clerk and both were purchased by scammers prefer to be left.. Up with nothing plate because they are still in transit, you helping... It was via FedEx and selling easy and quick websites such as buyer canceling claim update... Gethuman4023007 & # x27 ; t helping our platform to stand out competitors! Past too can buy and sell almost anything if the item buyer says package not delivered mercari not been received,... Else ( family member, roommates, neighbors ) accepted the delivery choose to have an item delivered USPS. Package, Mercari still has not responded eventually you will be calling their PD... Or update from USPS, the seller is paid out either way closed ) something in the same code. My Post Office to see whats up cast, Scan this QR code to the! -Item- has not been received received an automatic rating and payment and I was still curious opinions, you having... Go into my Post Office to see whats up looking for other sellers who experienced. If you shipped the item yourself, please see our I 've searched the I! Sure too that the right person received it or else I probably would received...