2015 SRX Mine are bad as well. Cant see the road lines. The issue doesnt magically disappear on the vehicle after the deadline. Attorneys working with ClassAction.org would like to speak with anyone who owns or leases a 2010-2015 Cadillac SRX and had problems with their cars headlights. Hatch knocked me out closing while putting in groceries. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. March 18, 2022, 9:47 am. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Have you received an answer to this? Its ridiculous that GM doesnt just issue a recall and fix them. One time it was because a beetle bug melted on a sensor. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. How do I join this Class Action suit? Virginia plaintiff Robert Elliott. Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Sent the last piece of info (dealer paid receipt proof) needed on Sept 2nd. What they waiting for someone to get hurt before they fix this issue?! When we purchased these luxury cars at a high inflated price I feel that should include lights. 10. December 17, 2021, 11:31 pm. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. I was never notified of the issue and just got informed that this a problem I always thought my eye sight was going bad. Dawn They want to charge me $500 more. I have a 2013 SRX. I cant even see the road at night with low beams they are useless. })(); Please enter your username or email address. Cant use your vehicle after dark or in the rain!!! THIS IS HORRIBLE. Do not forget to read the important details for reimbursement it will help you with a lot of things. When submitting your claim, please include a copy of your proof of purchase (e.g. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. We bought a 2014 SRX in 2014. The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. Class Vehicles. They probably all drive Volvos and Japanese cars. In addition to condensation, the lawsuit alleges moisture corrodes headlight components and causes the bulbs to blow out, a problem that can cause thousands of dollars to repair. This last time I left for work at 4:30 am, it was still pitch black and the ALL quit right before I entered the interstate. I would like to know too. Im in the same boat. Same issue with 2015 CADILLAC SRX. They then gave us an e-mail address to write to and a claim number. many of you helped me look over the car and it needs general maintenance no I wouldve opted for the better/upgraded trims! Truesdell filed a complaint against the auto manufacturer alleging a defect in certain 2010-2015 Cadillac SRX vehicle headlights. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. Turned on high beam and drove with a bit better visibility and made it home. Does anyone know how or where we can get in touch with someone. ), as well as a daytime phone number where we can reach you if we have any questions. Consumer that bought SRX cadillac doesnt matter what year should start new class action My son-in-law told me about your website today. I would like to join the class action suit. If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. I have a 2015 Cadillac SRX and my lights are horrible. Same here, getting rid of ours to never buy a GM vehicle again!!! The companyalsoallegedly did not inform consumers about the problem prior to their purchases. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. Boydton, VA. The repairs must have. Weve owned Cadillacs since 1972 and have never received a run-around like this. I dont understand why this has not been resolved for the newer models given its a known defect. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. This is my first and last Cadillac. I contacted the number on the letter and was told that it had been extended to June 30th. Had to stop driving at night. The original owner never received any notice of the lawsuit. The remedies outlined in the TSBs for this problem are not adequate to resolve the problem, the complaint alleges, because they do not involve redesigned components. What can I do? It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. After it started having electrical issues I sold it. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. It rained again all last week and the bulb went out again! I have to use my high beams at night. There is a ton of evidence out there. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. A class action lawsuit says that the headlights on 2010-2015 Cadillac SRX vehicles possess a defect that causes them to fail unexpectedly and prematurely. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. FINALLY! Notify me of follow-up comments by email. File complaints with the NHTSA, Cadillac and GM. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. An owner would need to file a similar suit in Canada. George Prewitt My headlights where 1400 and it took them 7 months to refund me the money back. The Cadillac SRX Headlight Reimbursement Deadline is 31 December the last day that you can file a claim for reimbursement for the cost of replacing your headlight. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. } Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. We use cookies to analyze & improve your experience, & to personalize content and ads. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. I got the same letter. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? This is a serious safety issue. Thank you. Decide which cookies you want to allow. Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. al, v. General Motors LLC. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. Vanessa One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. Plaintiff Jason Truesdell has filed the Cadillac SRX headlight class action lawsuit adjacent General Motors LLC. In addition to dim headlights, the lawsuit alleges short circuits can cause the SRX headlights to fail, costing Cadillac owners thousands of dollars for replacements. doesnt make sense, I agree please. 2013 SRX lights are so dim that its scary. Thanks Does anyone know the claim # that was on the letter? They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. I replaced one set of headlights still cant see at night. Come on GM wake up!!!!! Make & Model. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. We have a 2012 SRX Cadillac. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! 2014-09-19. Same here, I would really like additional information if possible. status of any class action settlement claim. So disgusted with the never ending lies by GM. I have a 2014 SRX and my headlights are really dim. Purchased from Cadillac dealer in Ca Learn more about the cookies we use. How do I join this class action lawsuit for Cadillac SRX headlights. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Wow, I am blown away by all the notes on the headlights! You can change these settings at any time. How do I join this lawsuit? Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. The voluntary dismissal officially ends the class action lawsuit. on: function (event, callback) { Saturday 9:00am to midnight. Filter. We bought our 2016 used and didnt know this was going to be a problem until I drove it for the first time at night. Now the drivers side this year , almost $2000.00. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. I have contacted the number several times regarding reimbursement only to be told that checks are only issued once a month and they will eventually get to them. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! I work at night and have to use my high beams. We want a full recall for all owners 2010-2016. Now Cadillac tells me, out of the kindness of Cadillac heart, Cadillac will charge me $2000.00 to fix the car and If the problem is indeed Cadillacs problem, Cadillac will then reimburse me all but $281.00. This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. lawsuits can be viewedhere. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. I am scared to drive at night because I just cant see. Moisture accumulation behind the headlights, especially when it rains. I feel my life is on the line. Just cost me $3200. I didnt even know about a recall for headlights in 2020. I dont think anyone has received anything from the suit. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. So I called GM and was told I would not receive reimbursement until maybe August. The Nationwide Class for this action is all owners . Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. Terrible car and terrible service. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. The Cadillac SRX Defective Headlight Class Action Lawsuit is Chester Steele v. General Motors LLC, Case No. 30. poor headlight visibility in the 2014 SRX. ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. I bought it used. In a few years all of Cadillacs cars will be electric. Dealership estimate cost $1600. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. 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