Any roadside assistance and/or tow services are through the Provider. (no problem, I got this sir.) You are responsible for the timely payment of all fees and for providing Company with a valid credit card account for payment of all fees at all times. Services do NOT cover towing for salvage or standard maintenance (i.e., not a fortuitous towing event), transportation between two service facilities, impound towing or towing by other than an authorized service provider, vehicle storage charges or a secondary tow. Please email info@driveroadside.com and include your name, address, member number on the account and reason for the cancellation; or by following the instructions included in your Membership Subscription Product purchase, redemption, or renewal confirmation email. - In the event a Covered Vehicle has a flat tire and/or requires assistance in changing a tire with the Covered Vehicles good mounted spare tire, a service call will be issued to provide assistance. With a network of more than 70,000 towing and roadside service trucks across the country, DriveRoadside.com will get you back on the road in no time. Mobile Roadside solely provides the platform through which you and the Provider can learn about each other. You must meet any additional qualifications or adhere to any limitations disclosed with the offer of an applicable Membership Subscription Product, which we may update from time to time. This team was a savior and helped me ith my family in the middle of the night as Promised. If we make material changes to these Membership Subscription Terms as it applies to your currently active Membership Subscription Product, then we will supply you with appropriate notice of those changes. Roadside Assistance is an offer . My car got pulled out without damaging parts and he was always keeping a conversation and nice i would recommend it again but im not planning on getting stuck in a ditch, They responded quickly kept in touch letting me know how long they would be and they changed my tire very quickly to get me on my way, I canceled my order because your service took forever to assist me I'm still waiting on my refund plus you took an extra $45.00 out of my account no one came to assist me that night from your roadside assistance company I'm very pissed at your company. We will provide you with thirty (30) days prior notice via email before changes in Membership Subscription Products or Fees take effect. Under promised and over delivered.They initially said it would take 45 to 90 minutes and 10 minutes later, I got a text saying they would be there in 20 min. Being out of gas is never a fun experience. Made sure to unload vehicle just as we instructed. Had me back on the Each DRIVE memberships provides up to four (4) total Emergency Road Services per Membership year. You're also covered in Mexico, Puerto Rico, and the U.S. Virgin Islands, where we provide roadside emergency services up to a maximum of $250 - $1,000 (depending on which Plan you purchase) per one-year term of . Certain material you may post on our Services is or may be available to the public, including without limitation any public profile data, uploads, blog entries, ratings, reviews, images, videos, poll answers, and any other user-generated content, in any form or media, that you post via the Service or otherwise (collectively, "Public Postings"). You are liable for any fees, including attorney and collection fees, incurred by us in our efforts to collect any remaining balances from you. Our Third Gear membership covers all household vehicles, while our First and Second Gear memberships cover only your collector or classic vehicles. You further agree that content you submit via Public Postings or Submissions will not contain third party copyrighted material, or material that is subject to other third party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant us all of the license rights granted herein. When I called the dispatch number sent out to me the person that answered was extremely polite and wanting to help. not IE Access our Applications Any questions? You are either not logged in or logged out because of inactivity. . Call 13 11 11 and let us know your name, where you're located and what's gone wrong. Thank you. We are there to help whether you need to jump or replace the battery. If you pay for your membership monthly, you typically won't get a refund. (up to 1500 mi.) Robert had my car open quickly and was quick to get the information he needed so i could be on my way. Many of the Roadside Assistance programs remain unchanged -- the toll-free phone numbers used to access the program have not changed, nor the membership or policy number used to access benefits. What's New Version History Version 6.8 Speed Improved Bugs Resolved App Privacy See Details Contact our dedicated Aceable Plus Roadside Assistance team! You will not copy, or distribute the Software or other content without written permission from the Company. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. Thank you. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and the Company regarding the subject matter contained herein. The towing service driver was very knowledgeable and professional while providing service loading and unloading my truck. Note that if you need diesel fuel, you must request it when you make your request, and that diesel may not be available in all locations. Company may at any time, without prior notice and in our sole discretion, remove such content and/or terminate a user's account for submitting such material in violation of this Agreement. me within 20 minutes and they were super friendly The feedback presented on this page was collected by GuildQuality from Verified customers of Drive Roadside using our impartial third party survey process. Drive Roadside 6424 E Greenway Parkway Scottsdale, AZ 85254, I was nervous about if this site was legit, but it ended up being absolutely perfect! If your payment period is shorter than your Membership Period (i.e. The Company may compile and release information regarding you and your use of the Software or Service on an anonymous basis as part of a customer profile or similar report or analysis. I'm sitting in a truck in 8 degree weather this whole time. By using the Software or the Service, you agree that: DRIVE is a technology company that provides innovative products within the insurance industry. All rights not expressly granted to you are reserved by the Company and its licensors. Build & Price. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. Box 588002 North Metro, GA 30029 Pay online Pay with the app Financial services Mutual Fund Planning Service Towing.- In the event of a mechanical disablement that renders a Covered Members Vehicle inoperable anywhere in the Territory, Policyholders may use our mobile application to arrange for a tow to the repair facility closest to the point of disablement. Free ID Theft Protection Add Your Teen Refer a Friend. I put in a service order on my phone and someone picked up the job in about 15 minutes. Offers may be subject to additional limitations, which are generally presented to you at the time of offer receipt. I was with my wife & kid and it was dark & rainy at 10PM on a Saturday night. And it was what I had hoped. Please review your Membership Subscription Products Terms and Conditions. Don't worry, many of the services you know and love are still here. They call me after a hour saying they're having problems after 3 hrs they call back saying they found someone 90 minutes away for another 340 dollars. Call AAA. Any changes to the Membership Subscription Products or Fees will be effective upon your next billing cycle tied to the start of the Membership Period, and will not apply retroactively to your current Membership Period. Will the Fisker Ocean be Front-Wheel-Drive or All-Wheel-Drive, or Both? Towing The gentleman who helped us came on his day off with a positive and friendly attitude which was so appreciated in a time of stress. help and signed up for services. Hagerty Drivers Club Get all the answers to your questions about Hagerty Drivers Club here, including details about how to become a member, rewards for joining the club, and what makes us different from other car clubs. was just a 20 minute break on my trip! I was back on the road in minutes. Drive Roadside Reviews | Read Customer Service Reviews of driveroadside.com Looks like you're in the United States. You may cancel the renewal of Membership Subscription Products at any time. Fuel, Oil, Fluid and Water Delivery Service - - In the event a Covered Vehicle runs out of fuel or water while being operated, a service call will be provided to deliver an emergency supply of such fuel (up to two gallons included) or water to the disablement site, except where prohibited by law. Join the Club Email support Are your roadside service plans only for my collector cars? New Mexico Roadside Assistance Suite 200 170 N Roadrunner Parkway Las Cruces, NM 88011 Phone: (575) 532 . You will provide us with whatever proof of identity the Company may reasonably request. 30-day money back guarantee. Learn more. You will receive an email notification as soon as your claim is processed. Any additional replacement costs, if available, shall be at the Policyholders expense. Purchase and/or redemption of your Membership Subscription Product is final and non-refundable; Mobile Roadside will not issue you any refund, including partial, pro-rated, or otherwise unless required to do so by law. the driver side on the interstate just around a curve We sent it your way when you made your purchase. can be reached at wecare@dkv-mobility.com or on +31 (0)252 360 394 . If you require any more information or have any questions about our Terms and Conditions, please feel free to contact us by email at info@driveroadside.com. In connection with your use of the Service, Company will obtain certain transaction details, which Company will use solely in accordance with its Privacy Policy. The average annual Snapshot savings is $145, and you typically get a $47 discount at signup. The amount you have to pay can vary widely. Requesting and tracking your emergency roadside assistance is extremely easy. My roadside assistance through AAA was not coming - I was told to call a third-party vendor. National Motor Club has been a leading provider of 24/7 emergency roadside assistance in the U.S. and Canada since 1956. Report Fraud or Identity Theft 1-888-288-0770 Mobile Roadside, LLC reserves the right to assign Obligor to a third-party as required by law. Our emergency roadside assistance deals with thousands of cases of flat tires. Additional Topic What services are covered under Roadside Assistance? The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. Just click on the button below to get started and get help within a minute. If you pay for your membership annually, you'll likely get a pro-rata refund for the remaining months or for your unused premium. Roadside Refund Claim Form - CAA South Central Ontario. Fly and Drive: With our fly and drive option, Carvana customers are able to book a one-way flight to one of our Car Vending Machine locations where we will arrange white glove transportation to pick you up at the airport and take you to our state-of-the-art Car Vending Machine. PremiumCARE. Plus, AAA gives you an easy way to refer your friends to give them peace of mind throughout the year. Definitely recommend :). It is your responsibility to check to ensure you download the correct Software for your device. scared to try to get out and change the front tire on You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Software in any way; (ii) modify or make derivative works based upon the Service or the Software; (iii) create Internet "links" to the Service or "frame" or "mirror" any Software on any other server or wireless or Internet-based device; (iv) reverse engineer the Software; (v) access the Software or Services in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service or Software, or (c) copy any ideas, features, functions or graphics of the Service or Software, or (vi) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Software. We use dedicated people and clever technology to safeguard our platform. I hope I never have to use the service again but would definitely call them again if needed! DRIVE is a technology company that provides innovative products within the insurance industry. Quick, reliable service! The following points are particularly important: You are responsible for regularly reviewing this Agreement. EXCELLENT! My 2011 Ford Ranger Super-cab pickup broke down on the interstate late at night while it was cold & raining The wrecker was initially estimated to be there in 45 min but made it in half that time!The online app was easy to use allowing it to pin my location, and I put in the address I needed towed to. Your ability to use the Membership Subscription Service commences on the date of your purchase, plus any applicable curing period, and continues until the end of the applicable Membership Period. The way it should be. Roadside Assistance Travel Services Loans & Banking Insurance Services Bicycle Coverage View All Benefits Other Products ID Theft Monitoring Motorcycle Coverage Driving School Defensive Driving Courses Discounts Travel Overview Hotels Flights Car Rentals Cruises Vacation Packages My Reservations Book & Save Group Travel Theme Park Tickets If you reside in a jurisdiction which restricts the use of the Service because of age or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits or you must not use the Software and Service. It was late and he was friendly and courteous. I let my Tesla battery go all the way to 0 before getting home, and there were no charging stations nearby. Other content or communications you privately transmit to Company, including without limitation any feedback, data, questions, comments, suggestions, in any form or media, that you submit to us via e-mail, the Services or otherwise (collectively, "Submissions"), will be treated as non-confidential and nonproprietary, except if and to the extent otherwise expressly required in our Privacy Policy, with respect to any personally identifiable information privately submitted to us. Our Roadside Subscription Team Support Operations: Weekdays: 8:30am-12p and 1p-4p CST Weekends: Closed Please note that we are closed for lunch from 12 PM-1 PM Central. Payment Calculator Request a quote Estimated Trade-in Value Apply for Credit Electrified Advantages Americas Best Warranty Shopper Assurance Why Hyundai Frequently Asked Questions. I did not have to wait ridiculously long, and the service guy was absolutely amazing! We are optimising our customer contact. COMPANY IS NOT RESPONSIBLE FOR THE CONSEQUENCES OF PUBLICLY SHARING OR POSTING ANY PERSONAL OR OTHER INFORMATION ON THE SERVICES. Adam was extremely nice, made sure to keep me updated on his arrival time. Everything you need, all in one place. You will not post or transmit any photograph or likeness of another person without that person's consent, if and to the extent necessary under applicable laws. How roadside assistance works. Further, you authorize and direct us to retain information about the payment method(s) associated with your account. Mobile Roadside reserves the right to modify, offer additional, or cease offering Membership Subscription Products and Membership Subscription Services at any time in its sole discretion, including but not limited to changes in Fees, modifying the availability of and Eligibility Requirements for certain Membership Subscription Products and Membership Subscription Services, or modifying the features and functionality of certain Membership Subscription Services. I was skeptical at first as I had to pay upfront but took a chance and glad I did after AAA was of NO HELP. Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability. The processing of payments or credits, as applicable, in connection with your use of the Service will be subject to the terms, conditions and privacy policies of the Payment Processor and your credit card issuer in addition to this Agreement. If you cancel your Membership Subscription Product during your current Payment Period, your access to the Membership Subscription Services will continue until the end of your then-current Payment Period, at which point it will expire. Suggested companies are based on peoples browsing tendencies. Roadside Assistance 1-800-222-4357 Request Service Online Request From AAA App. The overages charges will be set according to market rates. Repair shops, deals, and more. The hardest part, because of my non tech abilities. Find Us. Thanks to your courteous customer service team as well. The Service is controlled, operated and administered by us from within the United States. By using or receiving any services, apps, websites or other products, services or information supplied to you by the Company (collectively, the "Service"), and downloading, installing or using any associated software or apps supplied by the Company which purpose is to enable you to use the Service (collectively, the "Software"), you hereby expressly acknowledge and agree to be bound by the terms and conditions of this Agreement, and any future amendments and additions to this Agreement as published from time to time on the Company website or through the other Services. IT IS UP TO THE THIRD PARTY SERVICE PROVIDER TO OFFER THEIR THIRD PARTY SERVICES, WHICH MAY BE SCHEDULED THROUGH USE OF THE COMPANY SOFTWARE OR SERVICE. Depending on your method of access, additional messaging or data rates may apply from your carrier. 12:30am blowout on State Rd. . But within just a few minutes they had me matched with a guy who does roadside assistance in the area, and he was there about 20 minutes later. You accept that, as a corporation, the Company has an interest in limiting the personal liability of its officers and employees. The provision of the services by the Provider to you is therefore subject to any agreement that you choose to enter into with the Provider. 12:30am blowout on State Rd. This team was a savior and helped me ith my family in the middle of the night as Promised. services!!! daughter in such an unsafe high traffic area was so The person that came and assisted myself and my Please email refunds@driveroadside.com so we can look into your case and provide you a refund if necessary. You will not impair the proper operation of the network. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The DMCA notices and counter-notices with respect to the Service or Software should be sent to the Company at info@driveroadside.com. 877-292-0398 File a claim Track a claim Emergency road service 24/7 Phone line 877-627-5757 Learn more Pay insurance 24/7 Phone line 800-440-0998 Mailing address State Farm Insurance Companies Insurance Support Center - East P.O. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. Their serviceman was reassuring, friendly and competent. If we do not receive payment from your designated payment method or any other payment method on file, you agree to pay all amounts due upon demand by us. Request emergency assistance anywhere you are with Driveroadside.com! Extrication/Winch-out. While some specific state requirements may vary, no course is eligible for refund if it has been more than 30 days since the date of purchase, or if any certificates have been earned. We utilize the latest technology to offer more efficient solutions for our partners & members. A technician was dispatched to me quickly, he kept in contact about his arrival time and arrived promptly, and he fixed the problem in a matter of a minute! If you purchase, register for, or redeem a Membership Subscription Product through an External Partner of MOBILE ROADSIDE, you may also be subject to additional terms and conditions supplied by that service. Member benefits help keep you safe so you can enjoy the fun with protection from ProtectMyID and free AAA membership for your teen. The Company shall not be liable to you or any third party for any modification, suspension or discontinuation of the Service. No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Software. Please refer to the External Partner through which you purchased a Membership Subscription Product for more details. 24/7 towing service with soft nylon straps. Your car could break down for a number of reasons, like a flat battery or a flat tyre. What would normally ruin my entire day, Someone was to When using the Software or Service you agree to comply with all applicable laws from the country, state, and city in which you are present while using the Software or Service. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email) or posting. THE COMPANY AND ITS AFFILIATES AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE OR THE THIRD PARTY SERVICES. (Whichever comes first) See store for written details. Thank you! It was late and he was friendly and courteous. Thanks T. Rogers more_vert January 13, 2022 I did not use the app, I used the online. Wade. Yes, Good Sam Roadside Assistance provides sign-and-drive coverage throughout North America, including Alaska, Canada and Hawaii. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Software or the Service, or any intellectual property rights owned by the Company. I told her forget it they lied to me then they charged me 45 dollars for canceling a service they couldn't provide!!!! 1-800-663-3051 Lower Mainland 604-661-2800 For inq uiries regarding claims history or driver's abstracts, you can retrieve your records online 24/7 or call during regular office hours from Monday to Friday between 8:00 a.m. and 4:30 p.m. Roadside Assistance for non-warranty repairs is also . On average, our towing services arrive 15 minutes faster than others. By agreeing to these terms and conditions you agree to receive such advertising and marketing. There is also now a pay by the month option. In such event, we may elect to migrate you to a similar Membership Subscription Product and charge your payment method the associated Fee at the end of your Membership Period. 90-day or 4,000 mile limited warranty. Flat Tire Assistance. The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Software and the Service. Unlimited service requests for things like lock-outs, jump-starts and fuel delivery. If you are using Software such as a mobile app, additional terms and conditions may apply in accordance with the terms and conditions of the applicable app store from which you downloaded the Software. Membership includes emergency roadside assistance for all your household classic and collector cars. Membership Subscriptions automatically renew until canceled. If a Mazda RX-8 is not drivable due to the failure of a warranted rotary engine core component, then towing service will be covered during the coverage period of the Rotary Engine Care Limited Warranty Extension (96 months/100,000 miles). Revised Membership Subscription Terms will become effective upon the next renewal of your Membership Subscription Product and your continued use of the Membership Subscription Services will constitute your acceptance of the revised terms. Our Roadside Subscription Team Support hours: Weekdays: 8:30am-12p and 1p-4p CST. In order to continue to access the Membership Subscription Services after your Payment Period has expired, you will need to purchase a new Membership Subscription Product. First 100 miles of towing covered when you need it most. DKV Mobility is Europe's market leader for premium services covering all aspects of on-the-road supply and mobility for truck and car fleets. You will not try to harm the Service or Software in any way whatsoever. You will not post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Services for commercial purposes (other than as expressly permitted by the Service and by the provider of such information, software or other material). We will install a spare tire for you or, if you dont have one, your vehicle will be towed to the facility of your choice, to get you back on the road. On a Saturday night if you pay for your Membership Subscription Product for more.. Try to harm the service or Software in any way whatsoever and marketing Club! By agreeing to these Terms and Conditions are your roadside service plans only for my collector?... Reserves the right to assign Obligor to a third-party as required by law to your courteous Customer service of. 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