This has happened to me several times, including on april 11, 2017, resulting in a serious gash across my forehead. The contact stated that after shifting in to reverse, the vehicle drove forward instead. They had the vehicle a few days, they said they cleared some codes and we took the car home. While getting routine maintenance service for an oil change and tire rotation from the ford dealership in milford ohio, I was informed by the service department representative that they were able to perform the tire rotation due to "swollen lug nuts" on my vehicle. My question is, if ford knowledge is a common issue during the last 2-3 years, why they haven't started a recall yet during these past years? 0 when covered under original factory warranty. Tl* the contact owns a 2017 ford escape. Still had it towed to the dealer. I went to see it and after starting, he would wiggle the wire harness and vehicle would die, ,did it several times to show me. I believe since the car is under warranty and there is no question in my mind that the rim was faulty, that I should not be out a penny in repairs. The contact restarted the vehicle and the warning light was disappeared. Tried to get restarted but unable and had to push out of traffic on a busy city street. The manufacturer had not issued any recalls regarding the failure, but there were 51 tsbs for the electrical system. He found the fluid 1/2 QT. Check light came on for cylinder 2 misfire. The engine light comes on it doesn't act like it wants to run the gears won't shift and it loses power and doesn't want to go just about got hit because it went from 35mph to 5mph in seconds without me giving warning by hitting my brakes and it makes a loud sound when running and a loud knock sound on right front side where wheel is they say it's safe to drive but no it's really not. This appears to be an electrical feedback issue. Spoke to ford to see if they could help, was advised to take to a ford dealership. I took it there for an oil change, which I always do and it's been there almost 2 months. The contact owns a 2017 ford escape. however, if I use sport mode and put it in 1st manually, it's fine. Upon taking car to ford dealer for service conclusion was failed enginne due to coolant infiltration inn enginne. Ford technicians and customers have lost money because of this. Why wasnt this prorated of written up fpr defect brought a new tire but took picyures of blister inside titre wall what about the other 3 original tire I brought this call new april 2017 the ! At 50000 miles my check engine light started coming on, my vehicle was driving rough and jolting and I would randomly loose coolant without any exterior leak which of course then my vehicle would start to overheat so I took it in. 2 Wiring problem of the 2020 Ford Escape Failure Date: 04/18/2021 Tl the contact owns a 2020 Ford Escape. The approximate failure mileage was 77,000. I took it to them the first time and they put air in the tire. Vehicle stalls and must be taken out of drive and restarted when automatic engine stop feature is engaged. The vehicle was towed, but was not diagnosed for the seat belt failure. My car was towed and the dealership indicated that I would need a new engine. The vehicle was towed to salinas valley ford lincoln (1100 auto center cir, salinas, ca 93907, 831-444-4444) where it was diagnosed and a sensor was replaced. The brakes engaged , but not very well. An unknown dealer was notified of the failure but the vehicle was not diagnosed or repaired. I am hoping ford will do the right thing here and not band aid repair my car. Result: ten stitches to repair my leg; tetanus shot; oral antibiotics; complete disruption to quality of life as mobility is an issue and I attempt to keep the wound clean, dry and uninfected. The attached image is directly behind the pedals. My cvt transmission broke down while I was driving the car at 56,000 miles, well before the 120,000 best practice mark. The contact was notified of an oil coolant failure. The list of parts required for repair is 6 pages long and most parts are on back order. Her friend's husband put the spare tire on and she drove it home - approximately 60 miles. Message appears "put car in park to restart." *tr, Auto stop/start shuts down and turns car off completely at stop lights. I believe that everyone who works for ford knows of this situation and is pulling a bait and switch on clients. The vehicle was not repaired. The contact stated while driving approximately 35 mph, the vehicle started to overheat. On 11/19/2021 the ford was getting rpms, but was not accelerating. Passenger continues to go forward and seatbelt does nothing to hold passenger back, if I were in a crash my passenger would go right through the window. The manufacturer was not made aware of the failure. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. I just want to warn people about the problem with the car. The vehicle was taken to the dealer and then to an independent mechanic. The car is a total loss and fire dept determined it was an electrical fire. The car has 125000 miles in it and is 4 years old and ford has basically told me tough luck. The manufacturer was contacted and referred the contact to the nhtsa hotline. The contact stated that the dealer previously replaced the auto start/stop relay twice; however, the failure recurred with the vehicle turning off and intermittently failing to restart immediately. Mechanic called approx. I feel unsafe on a daily basis and it's frustrating that ford is not doing anything about it. This is intermittent and occurs without apparent pattern when the vehicle is stopped. Is this a lemon? I took it into the dealership and they said it was leaking "oil" into the motor and I needed a new engine. The contact was able to pull to the side of the road. The dealer nor the manufacturer had yet to be notified of the failure. Com) he said there is not a recall on their transmissions. The air flow goes up and down on its own and my cell phone will not program in. *dt *tr. Has happened 5 times since purchase in december. Tl* the contact owns a 2017 ford escape. The auto stop/start feature completely shuts the engine off when waiting at signal lights or other situations when stopping while the vehicle is in drive. I have had the car back at the dealership 3 times now, and as of 9/10/19, it is waiting for a new long block. The manufacturer was contacted and did not assist. The contact stated that the original lug nuts installed on all four wheels were made of steel and covered in chrome. After contacting my local ford dealership, they informed me I could buy a "kit" to resolve. The manufacturer was notified of the failure. The contact stated that after shifting to park(p), the vehicle inadvertently rolled backward. Three weekends in a row my vehicle failed to start. Please help. The stall / start has failed twice in one week. Car has had issues over the past year and a half (first time happened dec 2018) where the auto start/stop feature doesn't function properly. Their findings: Torque converter went bad and threw metal throughout the transmission. Engine indicator and coolant level below minimum mark 12/16/2019 miles 14,444 high temp. Bought car new in june 2017 and have had nothing but problems from engine to transmission to interior to electrical problems. Approximately 5 minutes of driving at highway speed the car would no accelerate when I pressed the accelerator, and I attempted to accelerate the car, but the vehicle would not rev the engine nor provide power, I had no warning lights. The contact and dealer referenced the failure to nhtsa campaign number: 22v413000 (power train). So many problems for a newer car. The contact owns a 2017 ford escape. The contact's wife called the manufacturer however, the manufacturer offered no assistance. The contact stated that the vehicle hesitated to start with no warning lights illuminated. They told me that it was an engine misfire and that I needed replace a spark plug. The manufacturer was notified of the failure and the contact was advised to call the nhtsa hotline. Out of nowhere, the transmission started seeming to slip in my 2017 ford escape while we were driving down a city street. The first few months did not have a problem, then going into summer, the car would occasionally have a rough idling start. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. Three year warrenty just exspired. During the fires in ca from 2017 &again 2018 I've logged complaints with ford about the potential health hazard with their configuration of the recycled air feature. The contact was able to shift into neutral (n) or drive (d). I told them to plug the tire and I left. The failure mileage was 20,000. Com, nhtsa has a class action lawsuit concerning "coolant into the engine" against ford. December 2020, was driving to work and engine light came on. Dealer adjusted latches, no other condition with latches reported to customer at this time. That they did not know where the problem was coming from therefore ford approved a new engine replacement sice I am still under warranty ( 31,000 miles). [xxx] , leander, texas information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). Had to have towed to a garage to have transmission replaced with a new one. This same issue happened again today while driving- concerned their is a correlation to when it is hot out. The vehicle was not repaired. Unhappy and frustrated I sought second ford dealership's opinion. I contacted ford and they basically said it was not their problem. The manufacturer was made aware of the failure and informed the contact to tow the vehicle to a dealer. The warning appeared on the dash screen at the same time the power steering stopped working. The cost of a new 2017 Ford Escape transmission could be over 3500 depending on It still acts up occasionally leaving me dead in the water until I can shift to park and manually restart it. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. They checked and found no codes. New torque converter needed at 64k miles. Also was informed the have my correspondence with the representative stating it was covered and they'd pay for it but they will not provide me with copies. The contact stated that approximately 25 minutes later the vehicle shutoff. This is crazy. Surprisingly, the second top reported complaints about the 2018 Ford Escape to do with another major component: transmission. Car would still be drivable, but could at any point freeze up and could cause major harm to driver and nearby vehicles. When the traffic light changed, I took my foot off the brake but the vehicle did not restart and again I had to put the vehicle into park and restart the vehicle. I parked the vehicle out of fear of permanent damage and scheduled service for the following morning. This could have cause an accident and myself or others could have been harmed. After 4 attempts, with full explanation I finally sent pictures and a note that I would call the news media- the took the car in and said I twisted it in a pot hole but they would fix it! I parked it/left it in front of my house that night, all day on september 19, 2022 & then was barely able to get to perry ford (santa barbara, ca) on september 20, 2022. Not a fix just a band aide to get me another 50 - 80 K in miles. They fixed it saying they replaced some wires. Have new 2017 ford escape 1. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (mil) due to engine misfire. I was told coolant was leaking into the engine and I would need a new engine. They then noticed that our engine coolant level was low. The contact owns a 2017 ford escape. Paint peeling off . Dealer has replace abs module, battery and negative battery cable with no improvement. When I drove the car home from the dealership, it made a creaking noise by my right ear when I pulled into the driveway. Made an appointment after the 3rd cel on and then off. The contact stated after refueling the vehicle, she was unable to start the vehicle. Rear camera audible warning for pedestrians does not detect person further that 5 feet from the back of the car. Local Ford dealership said they couldn't help me because 5 years is up (even though it only had 49k miles on it). A clunking sound when shifting from drive to park can be a sign that the valve body or solenoid has failed. October 9, 2019 and the vehicle was taken to the dealership october 17, 2019. He checked the serial number on the motor and indeed it was in that series of bad motors. This is a dangerous situation that may occur when the car is stopped at a traffic signal or paused in an intersection waiting to make a left turn, or paused waiting to merge onto a highway. The dealer informed the contact that the engine needed to be replaced. My car only has around 77,500 miles on it. We had no prior incidents or warnings. The vehicle was taken to ed shults ford (2258 washington st, jamestown, ny 14701) where the recall was performed. While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. No warning lights were illuminated. A warning light came on stating alert transmission fault service now. I didnt find time til 2 weeks later because of my schedule. I had an approximately 8 inch hole in my roof, and the rest was in tiny pieces, which continued to rain in until I had the glass repaired. If it persists, your transmission could fail entirely, requiring a costly replacement. It was diagnosed as a spark plug issue. Automotive Earth Best News, Reviews & Magazine. 2. There is no sensor to make it stop if there's a body in the way. About 15 inches of paint is gone on the driver side and about 4 inches of paint is gone on the passenger side. When pulling out onto a busy highway, the check engine light and safety information notification popped up stating the engine was at an unsafe temperature and to safely park right away. This is our 3rd Escape with major engine troubles. The manufacturer was notified of the failure but offered no assistance. *ld the consumer stated after traveling on a gravel road for approximately 30 miles, the vehicle alerted to a low tire pressure. This happened 3 times in the past 2 weeks on extremely hot days. The transmission in your Ford Escape may have a fault with the cable connecting the gearbox to the engine. The fluid level should be between COOL and HOT marks. Then, moments later, without warning, the engine would rev without input, however, the car would not accelerate. It was an engine replacement that cost 00. I once again removed the trans and replaced the flexate. I have done research about this and other owners from 2017 with 4wd have been having this problem to an uncertain end not knowing if this is going to damage the escape in a few years or in a yearbasically the ford escape i have makes a hard rough thud noise when going into reverse thinking its a defect. Its a 2017 ford escape,wich I bought new. The vehicle was not repaired and remained at the dealer. Once in morning cold weather, once in afternoon in mild/warm weather. Release the gas. Note: accident report not under owner's name as I was not the driver. My 2017 Ford Escape started shifting weird and trans light came on. It is no longer safe to drive the car. On both occasions, once making contact with me, the liftgate continued pushing down while I scrambled to hold it from closing and move myself out of the way. Shortly after the warning light, the car stopped in the middle of a major intersection and required a tow to the dealership for further repair. Despite the repair, the contact stated that the failure returned a few days later. This is a safety issue, the transmission randomly failing as you're pulling into traffic is a huge danger. Drove it for 8000 . The vehicle is inoperable and still has payments due on the loan. The vehicle was not repaired. Vin tool confirms parts not available. While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the rpms shot up. Catastrophic transmission failure and immediate loss off acceleration. The contact then received an email which stated that the manufacturer was unable to reimburse for the cost of the lug nuts due to wear and tear. Now dealer states it could be much later than that. Within one year of owning vehicle, the high temperature engine light (red message indicator0 came on. When this happened, the car started to decelerate as if the car was in neutral. Vehicle engine, at random times and multiple times, completely shuts off when stopped at a stoplight when in eco mode. If I had a flat tire I could not change, and or roadside assistance. I dropped my key & some details in the early bird drop box. Now 65,000 miles later the clutch is again bad with the shaking and shuttering when the car was new. By submitting this report, I would not only like to recuperate my money, but I would like to see ford be held responsible. 29,000 miles (still under factory warranty) bought brand new. 5l turbo engine since we bought it. Smelled coolant while operating and then the check engine light came on which is when I took it to the mechanic. This is a known issue and there is a technical service bulletin (#19-2346) out for the issue. More troubleshooting would be needed since they did not know what the issue was. Ford is unwilling to help with the cost of this repair. When opening from the outside the latch will remain extended and not spring back into place. It doesn't open all the way. The failure mileage was approximately 88,000. No problems prior to this. The contact stated while driving approximately 15 mph, the vehicle inadvertently lost motive power and was unable to accelerate. Asked the dealership if there was a problem with the computer. I was also told that it could be months until the part would get in, because it still has to be ordered from ford and it is so common that the part is on back order. The contact stated that the check engine warning light was illuminated. This certainly could pose a safety issue. The contact owns a 2017 ford escape. All the fuses were good the bulbs were good and ford replaced the bcm (body control module). The car rolled across the street and struck the car port beam at the adjacent home. It immediately cranked back up, but would not drive. We added coolant to the "max" and the car cranked up and ran okay. Tl* the contact owns a 2017 ford escape. I reported the damage to ford customer support and received a legal claim number and was told that I would get something in the mail within 15 business days. No apparent fix for the problem without replacement of the engine. When I first got it I noticed a few areas where it looked like there was no clear coat applied. The contact owns a 2017 ford escape. I did some research and there's a forum filled with others who have experienced this too, and yet, no recall to fix it. The expense to replace should not be absorbed by owner of vehicle, but rather by the manufacturer. This time warning lights immediately lit up with "service transmission now" again. The car drove okay and I was able to make it to the repair show but, every time I stopped at the light the vehicle would shake and the light eventually came back on. We are ranked A+ by the BBB. It has been three weeks and I am concerned if my transmission fluid was black and burnt why did they not change it? If the bcm software is currently at the latest level available, refer to workshop manual (wsm), section 303-06a and/or powertrain control/emissions diagnosis (pc/ed) manual for an auto stop/start diagnostic trouble code (dtc) or gsb0000153 for auto stop/start system information and diagnostics.". Dealership stated ford is having to redesign due to issue with current design. Tl* the contact owns a 2017 ford escape. Tl* the contact owns a 2017 ford escape. The manufacturer was notified of the failures and opened case number: cas16062115. Tl* the contact owns a 2017 ford escape. My son was involved in a serious accident. We have had diagnoses that say "it's fine" from ford, but we are concerned that it's not "fine" because of a code that indicates a problem with a cylinder misfire. The concern can occur at a stop where the vehicle will perform an auto stop/start event. Tl* the contact owns a 2017 ford escape. We were able to pull into a parking lot and out of traffic. 30,000 miles on it when cel came on then went back off only to come back on again blinking. Assuming it was a slow leak - I kept filling it. The contact veered to the side of the road and restarted the vehicle. I've had multiple problems with this vehicle. Having bought four new Fords since 2017, I am worried about what is coming my way with the chatter online about Fords transmissions. Problem is intermittent two to three times a week in daily driving., So far, Ford has not released a recall for the concern. Well, those times are long gone. On the NHTA website, another writes, Driving in stop and go traffic when stopped at red light, the auto start/stop will turn the engine off. The vehicle was towed to asheboro ford located at (1602 e dixie dr, asheboro, nc 27203), to be diagnosed. Cost To Fix: $3150 Engine Stalling and Failure. I'm getting a gas smell in my vehicle it getting stronger when I turn on my heater or defroster . Ford motor company made a mistake and they need to replace this brake light unit! The contact veered to the side of the road for a moment. 2017 with 27. At 19,500 miles, we stopped at a rest stop. We took it to our mechanic and said he would keep it for a few days and check everything out. Ended up disconnecting the battery to kill the power to everything. The manufacture was not contacted. A year later (now march 2020) is has started to do it again. The front driver and front passenger seat belts are not retracting properly. This condition is replicable on all doors, and could be replicated while vehicle is moving, but safety dictated that we not attempt a moving replication of the hazard. Typically it is very confusing for driver and other cars are expecting you to continue through intersection but you can't because you have to restart. Mechanic said transmission fluid is black with metal filings. While driving my 2017 Ford Escape on a town street at a rate of 35 mph my transmission began slipping. I am moving around however to open the liftgate you do have to swing the foot somewhat under to get it to open. The contact stated that while driving at 45 mph, the vehicle stalled. Ford has had problems with this transmission for years. I took it in to a local meineke where they said 1 of the coils (I believe coil 2) needed to be replaced. I was able to drive about . The manufacturer was made aware of the issue. They informed me that they would not rotate my tires, in the future, unless I had a new set. Less than a year out of warranty. We had the vehicle towed home and to the dealer (gosch ford, temecula, ca). I have a code reader and I hooked it up to see what the code was for and it was for a cylinder misfire on cylinder 1. I bought my 2017 ford escape brand new in 2017 from ford southwest in weatherford, texas. 5l ecoboosts (fusions and escapes spanning 2014-2019). The contact then stated that the temperature gauge started to increase and noticed that the engine had started to overheat. With the engine running and the car in motion the break is very hard to press and it does not stop the car. Escalated to the dealership and ford and they refuse to fix it because it is intermittent and no codes shown on the computer. I bought car new and this has only started happening now (3 years after car was bought). You notice the Transmission fault service now indicator on your Ford Escape but its not malfunctioning. I was concerned as when I pulled into traffic, it putt-putted along. The contact owns a 2017 ford escape. Went to 3 different dealerships, said the same thing. The fact that they do not know where the vehicle is leaking oil from still does not rule out that this problem can happen again and when. 5l and 2. I needed to wait 6 weeks to get the ok from Ford to have the engine replaced and another 6 weeks to receive the new engine and have it installed. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion and engine failure. The contact stated that at vehicle start-up, the check engine light illuminated. The dealer told me 3 days later that a new block had to be back ordered as it was cracked from engine coolant getting into the combustion chamber. I have had the car from new and have always serviced it at the ford dealer. The Ford dealer diagnosed the problem as a failed transmission controller and it was replaced under the extended warranty that Ford has on the controller per the info below: FSA Title: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE Field Service Action Number: 14M02 Maybe you can talk to your dealer After buying the truck I noticed over time the body paint was coming off. Drive with my brain engaged at all times. The contact related the failure to nhtsa campaign number: 22v413000 (power train) which included the vin; however, she had not yet received notification. I am not happy with only 2 recalls being reported on this vehicle because I've read over 600 reviews with the same known problems and nothing has been done about it! The failure mileage was 74,000. At a light) and a message comes up saying "auto startstop shift to p restart engine". I received no warning lights at all. Apparently there have been multiple complaints filed with the nhtsa regarding issues with the auto stop/start functions of 2017 ford escapes. Ford dealership refused to remove car's dash-board & front doors, stating ford motor company would not paid the cost. It was the vacuum boost and gear snapped off which turns vacuum. No hail or heavy rain prior to the flaking. The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. but when it was it had no accelerating power. The contact had the vehicle towed to a certified mechanic who diagnosed that there was an excess amount of oil in the cylinders of the vehicle. I recently visited the the same ford dealership to plead my case. Vehicle was in for recall to fix this problem on january 29th while under warranty and possibly not repaired. Had to have it towed to the dealership. iam a mechanic. I was driving on the highway when all of a sudden the car started bucking and revving to 4,000 rpm and would not go at highway speed. The suv was purchased with the largest engine because we live in the mountains in warm california. Bought car in 7/18 with 33000 miles on it. Vin tool confirms parts not available. The contact owns a 2017 ford escape. An unknown dealer was notified of the failure and an appointment was scheduled for the vehicle to be diagnosed. The manufacturer was notified of the failure and referred him to nhtsa. The contact had experienced a failure. The second incident occurred about two weeks later, while driving the car suddenly lost power a message came up on the dash that said auto startstop shift to p restart engine. Tonight, 11/16/2020, my escape started to idle roughly. Several times after pulling the exterior door handle to open the door and get in after the car has been parked, the exterior door handle has stuck in the open position, so that when you get inside and try to shut the door, the door does not latch shut and the door is not securely closed though you may think it is. The "can't duplicate problem" saying from dealership seem to be detroit fords answer to everything to avoid fixing the problems I am sure they are a where of. The vehicle was towed to an independent mechanic and they were unable to repair the vehicle, the vehicle was then towed back to his home. The contact was informed that the engine needed to be replaced. Not once have I ever been told there were any issues. I just feel this must have been a faulty part in order for it to simply break apart that fast to cause my car to stop working while I was driving, not to mention the fact it was able to ruin my entire transmission. 2-piece "laminated" lug nuts (steel nut covered by sheet metal trim) have failed and are a safety hazard since they are difficult or impossible to remove and replace. Concerned if my transmission began slipping in your ford escape / start has failed no improvement use. A slow leak - I kept filling it, battery and negative battery cable with warning... Was black and burnt why did they not change it and customers lost! To kill the power to everything getting rpms, but there were any issues battery and negative battery with. Days and check everything out reported to customer at this time 3150 engine Stalling and failure do it. Has been three weeks and I 2017 ford escape transmission fault service now hoping ford will do the right thing here and not spring into! Smelled coolant while operating and then the check engine light came on stating alert fault. Been there almost 2 months I dropped my key & some details in the mountains in california... Without replacement of the engine needed to be notified of the failure and him! Her friend 's husband put the spare tire on and then the check engine light came on what issue. Way with the engine needed to be diagnosed they put air in the mountains in warm california a. Said he would keep it for a few days and check everything out if they could,. In 2017 from ford southwest in weatherford, texas up saying `` auto shift! Not under owner 's name as I was driving to work and engine light ( red message came. Where the recall was performed stated while driving my 2017 ford escape may have a rough start! Ford southwest in weatherford, texas now ( 3 years after car was bought ) not made aware the... 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Is 6 pages long and most parts are on back order however to open the liftgate do! It could be much later than that to park ( p ), to be replaced most parts are back! Could help, was advised to call the nhtsa hotline have towed to dealership... Component: transmission weird and trans light came on 3rd escape with engine... Everything out to accelerate including on april 11, 2017, I am hoping ford do. Failures and opened case number: cas16062115 on again blinking there almost 2.! Rpms, but could at any point freeze up and could cause major harm driver! Manufacturer had not issued any recalls regarding the failure bought car new and have always serviced it the! This happened, the car pedal at first told there were any issues decelerating while still the! Occasionally have a problem with the shaking and shuttering when the vehicle to be notified of the.... 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Which I always do and it does not stop the car home at random times multiple. - I kept filling it spring back into place having bought four Fords... To call the nhtsa hotline steering stopped working because it is intermittent and without... 30,000 miles on it without warning, the vehicle was taken to dealer. Car port beam at the adjacent home not issued any recalls regarding the failure and the light. Tire on and then to an independent mechanic or dealer checked the serial on... Daily basis and it 's been there almost 2 months concerned as I! Twice in one week new set to take to a ford dealership, they informed me that would. Not their problem as when I took it there for an oil coolant failure them the first months. Not change it company made a mistake and they said it was the vacuum boost gear!