This Agreement will be construed in accordance with and governed by the laws of the State of Texas, without regard to conflicts of laws principles. FAVOR DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY CONTENT OF, ANY TECHNOLOGY IMPLEMENTED BY, OR THE PRIVACY PRACTICES OF, ANY THIRD PARTY. Favor credits have no cash value, can only be redeemed for Favor orders, and may be subject to expiration dates or other restrictions at our sole discretion, which will be stated at the time the credit is given. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 24. Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. These Terms (Terms) shall also apply to any other websites or apps owned or operated by Favor which link to them. If you submit comments, suggestions, or other feedback regarding the Favor Service (Feedback), you agree that we will own such Feedback and will be free to use such Feedback for any purpose. If you blindside a merchant with a chargeback that they dont think is valid, its likely theyll block you from making future purchases. Your notice must include (a) your name, postal address, telephone number, the email address you use or used for your Favor account and, if different, an email address at which you can be contacted, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. In a 2019 piece for NBC News, Klein offered up a concrete example: Say a family spends $80,000 a year on a credit card and gets 1.5 percent cash back, translating to $1,200. Federal Arbitration Act. If you are a resident of California or the European Economic Area (EEA), you may not access or otherwise use the Favor Service or provide Favor with any personal information or cause Favor to receive any personal information of any California or EEA resident. All other rights and obligations shall be of no further force or effect. Upon any such termination or suspension, you must immediately stop using the Favor Service, including without limitation the mobile payment functionality, and we reserve the right to delete all of your account information stored on our servers. If there is a problem with your in-progress Favor, you can contact your Runner directly through the app. In fact, once the final charge is no longer pending, you shouldnt see the $1 pending charge anymore. Favor credits are for promotional purposes only and cannot, under any circumstances, be redeemed for cash or any cash equivalent including but not limited to gift cards or refunds. INSTEAD, YOU AND FAVOR AGREE TO ARBITRATE DISPUTES THROUGH BINDING ARBITRATION (WHICH IS THE REFERRAL OF A DISPUTE TO ONE OR MORE PERSONS CHARGED WITH REVIEWING THE DISPUTE AND MAKING A FINAL AND BINDING DETERMINATION TO RESOLVE IT INSTEAD OF HAVING THE DISPUTE DECIDED BY A JUDGE OR JURY IN COURT). By law, you cannot be held liable for more than $50 in fraudulent charges. The Favor Service is not available at all times, in all languages, or in all geographies. Favor reserves the right to refuse to honor any referral codes that are posted publicly in violation of these Terms and to demand that such referral codes be taken down. AS SUCH, YOU CONSENT TO RECEIVE MESSAGES (WHETHER BY PHONE, EMAIL, TEXT MESSAGES, OR PUSH NOTIFICATIONS) FROM FAVOR, RUNNERS, AND/OR OUR THIRD PARTY PARTNERS, AND ACKNOWLEDGE AND AGREE THAT YOUR PHONE NUMBER, EMAIL ADDRESS, AND OTHER INFORMATION MAY BE USED FOR THE PURPOSE OF INITIATING COMMERCIAL MESSAGES. , or any other terms referenced herein, (B) pose an unacceptable credit or fraud risk to us, (C) attempt to abuse, game, or otherwise exploit the Favor Service or any discounts, offers, promotion codes, or referral codes offered in connection therewith (as determined by Favor in its sole discretion), (D) attempt to (i) gain unauthorized access to portions of the App or Favor Service or information in the Favor Service that is not yours, such as other accounts, (ii) use multiple accounts to manipulate the platform, (iii) use automated tools such as bots to manipulate the platform, or (iv) allow unauthorized users to use your Customer or Runner account. Usually, there will be a straightforward and user-friendly way to dispute a charge over the phone, on the web, or through their online banking app. According to the Fair Credit Billing Act, consumers are allowed to dispute a credit card charge within 60 days of it posting to their account. factors, including without limitation geographic region. All payment is made through our app and we accept all major credit and debit cards. Those could indicate a problem. This section is importantplease read it carefully. Our partners compensate us. You acknowledge that the Merchant, Runners, and/or Favor will have the right to refuse to offer the delivery of any age-restricted products if they or we believe that any of the applicable legal requirements for delivery of alcohol are not met (or are unlikely to be met), in which case either the entire order or the alcohol-related portion of your order will be cancelled. Post, transmit, or otherwise make available through or in connection with the Favor Service any virus, worm, Trojan horse, Easter egg, time bomb, spyware, or other computer code, file, or program that is or is potentially harmful, invasive, or intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment. Go to favordelivery.com or download the Favor app to browse popular nearby restaurants and stores, or tap the search icon to order from any store within your delivery zone. In order to be effective, the opt-out notice must include your full name and clearly indicate your intent to opt out of binding arbitration. After you file a dispute, the credit card company must send you a letter acknowledging the dispute within 30 days. If you've been reviewing your credit card statements online, you might have occasionally noticed a random $1 charge often noted as "pending" among your list of purchases. If any term, clause, or provision of this Section 23 is held invalid or unenforceable, it will be so held to the minimum extent required by law, and all other terms, clauses, and provisions of this Section 23 will remain valid and enforceable. We are pleased to offer you access to our smart phone application (the App) and/or our website. Upon termination of the Agreement, all rights granted to you under this Agreement will cease. It's an obstacle that can challenge a merchant's customer relationships and their accounting process, sometimes resulting in fees or loss of income. Yes! For questions about the application process, head to our Runner Applicant FAQ. Best Balance Transfer & 0% APR Credit Cards, NerdWallets Best Credit Card Tips for February 2023, Get more smart money moves straight to your inbox. You represent and warrant that (a) you have read and understand this Agreement, (b) you are 18 years of age or older, (c) the information that you provide to us about you or your account in connection with the Favor Service will be current, true, accurate, supportable, and complete, (d) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a terrorist supporting country, and (e) you are not listed on any US government list of prohibited or restricted parties. A refund comes directly from a merchant, while a chargeback comes from your card issuer. As limited by the FAA, these Terms and the applicable JAMS rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. Popular Credit Card Charges AMAZON MKTPLACE PMTS AMZN.COM/BILL WA tnwbill.com VALLETTA MH COMENITY PAY OH WEB PYMT ID Amazon Digital Svcs 866-216-1072 WA ACT REGISTRATION 877-228-4881 CA AmazonPrime Membership amzn.com/prme NV GOOGLE *SUPERCELL GOOGLE.COM/CH CA You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted the terms of this Section 23 by writing to: 2416 E. 6th Street, Austin, Texas 78702, Attn: Legal Department. Arbitration fees can be expensive, and the cardholder should expect to be liable for them if the card network ultimately decides in favor of the merchant. This Agreement applies to your use of the Favor Service as a Customer. Just answer a few questions and we'll narrow the search for you. The purpose of the law is to protect credit card users from fraud, from both fraudulent merchants and third parties using stolen card numbers. Public distribution on sites to which you are a contributor, but not the primary content owner, is not allowed. Luckily, the same fraud protection rules that apply for your regular credit card . You agree to comply with any other laws applicable to the delivery of your order. Replied. Merchant, or distance) that will be noted at time of order, (d) a tip for the Runner (described in more detail below). We will absolutely be expanding into newcities and areas. Favor Delivery Business Profile Favor Delivery Delivery Service Headquarters Multi Location Business Find locations Contact Information 1705 Guadalupe St Ste 300 Austin, TX 78701-1273 Visit. Look up. 12.212 or 48 C.F.R. The Cancellation Fee varies by region, date, time, or other factors and will be displayed in the App before you cancel. Runners act as your personal assistant that you can text throughout entire delivery, so if you decide you need to make any changes, text your Runner to let them know. You should periodically visit this page to review the most current Terms; the Last Updated legend indicates when these Terms were last updated. 1. You acknowledge and agree that Favor is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of such Third-Party Materials or websites. Definitions Address on file. The term you refers to a Customer user of the Favor Service. 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