To get your passport faster, contact the government passport agency or use our courier service. https://www.govworks.com/terms My post office told me to contact the BBB, but I wrote to Expedited Travel instead & asked for a refund. Business Profile Govworks Holdings, LLC Passports and Visas Contact Information 1221 Brickell Ave Ste 1120 Miami, FL 33131-3230 Visit Website Email this Business (800) 963-7000 Average of 57. I get an email to request a refund and fill it out in detail. HPpuVr endstream endobj 36 0 obj <> endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj [/ICCBased 59 0 R] endobj 41 0 obj <>stream We save you time and a trip to the passport office. Privacy Policy. This is a criminal organization. /toronto gift show august 2022 / govworks passport refund May 21, 2022. what happened to brandon li oda It has been weeks and no return call or further correspondence. Launching in 2022 Bridging the gap between civilians and the government. We use dedicated people and clever technology to safeguard our platform. Delays in passport or other travel document deliveries. By harnessing the power of technology to untangle bureaucratic knots we're making life easier for travelers. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. We will be here to answer any questions. 0000009705 00000 n GovWorks Powering the Vital Document Industry. Please check your email for a confirmation message. What did they do to justify their high fees? 3. How it Works We learned just go thur the post office. Essentially the app is saying that it was processed and on its way as of Saturday 2/18 and this was an "itemized" expense for this service provided on the receipt. 51.53 (a). I have emailed and called the number but haven't gotten a response. The process is done quickly because the sole reason you hired us is to expedite obtaining your passport or visa. Luckily Never can get online. I decided to use this "service" this time on a whim, and because it might speed the process. Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. This review was chosen algorithmically as the most valued customer feedback. IMPORTANT NOTE:We consider refund requests on a case-by-case basis. I paid them in June with my Chase card. Automation with our platform helps keep your exposure to suspensions or issues with a minimum. Welcome - Login.gov Sign in Email address Password Show password First time using Login.gov? I tried Departure Date must be later than: 03/01/2023. 1221 Brickell Ave, Suite 1120. 0000017751 00000 n |{8p Why don't they clearly state you can't use their service unless your trip is within 10 days? GovWorks, a Department of the Interior franchise fund, entered into four contracts on behalf of the Department of Defense (DOD). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. Are you kidding me? Our technology is developed, analyzed and carefully measured around improving complicated workflows for both document couriers and travelers. 0000058937 00000 n 0000017569 00000 n But after that, the services do take over. and our and it was a very costly, time and energy consuming mistake. Don't use. Claim your profile to access Trustpilots free business tools and connect with customers. Expedited Travel, LLC 2023. Totally unprofessional. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. 0000017846 00000 n The Post Office can take up to 11 weeks. The next day customer service said that they would Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) That's when I discovered I can renew my passport for $119.00 vs the $213 paid to govworks. Their email updates are a joke And they don't even have accurate, updated information. Box. 0000003607 00000 n You are not. Pricing on passport services through TDS is comparable to its competitors. They tried to call Expedited Travel for me. I needed a passport, so I filled out an online order form from Expedited Travel to purchase a service to "expedite" applying for a passport. U.S. DEPARTMENT of STATE BUREAU of CONSULAR AFFAIRS. Prepare your application, get a photo, and gather supporting documents. Letter dated 12/21. Boxes", you will have to go to the Post Office. The complaint has been investigated and resolved to the customers satisfaction. saay8Tu8yZbkPgb)6O4!ij/'b3L[}u#86p%i^52j$=\c0 >$ah! Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimate The submitted application was returned for photo size. If you don't send this back No Refunds. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . Step 1 is selecting the passport service and placing your order. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. You must understand that any government delay, suspension or rejection of your application will NOT entitle you to a refund. It was done as a result of a website redirection. She got her passport with no problem on June 1st. Starting at $109 + government fees. 0000004506 00000 n The post office REFUSED to provide hand-carry service. I am in a huge bind!!!!!!!!!!!!!!!!!! What are the passport photo requirements? 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago 0000014419 00000 n Find out how we combat fake reviews. Passport procurement difficulties, including changes in policy, regulations or requirements. to get out of the site, but they took my money. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl Don't waste your money, Wish I could give 0. i wish i could give less than one star. Dont waste money. What is govWorks passport? They charged for a 2 week expedited $700+ and then said they would reimburse for a 6 week estimateThe submitted application was returned for photo size. Always glitches and technical problems. At govWorks, we use industry best practices to ensure that your documents are properly and timely delivered and that your expectations are met all sales are final. Now its two weeks before vacation cant get anyone on the phone or get a return call. Do more with your data with our developer-friendly API. Now offering 1 week service for all passport types. This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. 0000255375 00000 n Please see the multiple complaints on the Better Business Page. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. Send your request to: U.S. Department of State If you do not want to use the online form, you have the option of requesting your refund by mail. OF THIS RIP OFF SITE! I'm STILL waiting for them. Submit a complaint and get your issue resolved. 0000001796 00000 n I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. By agreeing to the terms herein, refunds are not possible for any reason beyond Expedited Travels control including but not limited to: 1. But, the URL says, Govworks.com. Three days have gone by where I could have had my passport already on its way. Save your money! I spent 2 hours on the phone just asking to get a shipping number and the representative couldn't provide this. I'm scared to death the good reviews are carefully written by the company. Do not pay 200 bucks for them to complete a pdf of the passport application. 4. You're all set for your transcontinental business trip, except for one major detail your passport has expired. Service Refund This company is legit and actually works!Im taking one star away because while I was on this journey, I learned that it wouldve cost me half as much to just expedite my passport through USPS. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. 0000003964 00000 n 3. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. That's your job lady. Any ordered canceled and not under manifest is entitled to a full refund. FedEx wasn't able to take my passport photo. HF0082VHC001 PRE-ORDER . Your passport was issued when you were age 16 or older. Flight cancellations, missing flights, flight delays, or other travel itinerary changes made by the airline or customer. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. The passport was never expedited back to me. Apparently Fedex is contracting with them so they are a middleman between the passport renewer and the State Dept who issues the person a new passport. {16. Starting at $109 + government fees. I am reporting this company to the Better Business Bureau. 0000050303 00000 n Companies can ask for reviews via automatic invitations. For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. My trip passed and there was no update on their log in portal. I called to check on the status update and waited on the phone for an hour. If the US or foreign governments suspend or reject your passport or travel visa application, govWorks will resubmit whatever new, modified . 0000014543 00000 n Expedited Travel, LLC 2023. 3. 0000017682 00000 n 0000057447 00000 n Do You If you wish to remain on travel.state.gov, click the "cancel" message. within 72 hours, they keep all the money. Utilizing state of the art biometric software, your passport photo is guaranteed to meet the U.S. Department of State passport photo . 0000057700 00000 n And the phone number on the banner is for rushmypassport.com There was an issue with the check included which they sent me a message via email however when I tried to contact them they only have an answering service which I left a message multiple times. 0000008944 00000 n DO NOT USE THESE GUYS. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . Links to external websites are provided as a convenience and should not be construed as an endorsement by the U.S. Department of State of the views or products contained therein. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We're bridging the gap between civilians and the government. 11 0 obj <> endobj xref 11 75 0000000016 00000 n First, we commence work on your behalf immediately once your order is placed. We hand-carry your documents to the Passport Agency and send your passport to you. You must enter your 9-digit application number here. Step 2 is following our instructional checklist. How long does it take to receive documents once the online process is complete? They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. It's a scam. It will not. We can even schedule a FedEx pick-up. 0000006663 00000 n trailer <]/Prev 260675>> startxref 0 %%EOF 85 0 obj <>stream RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. You have reason to believe that you did not receive expedited service. Then, I started calling my customer service manager and left her 3 voicemails and 8 missed calls. They charged for a 2 week expedited with no reimbursement for 6 week.. I had to pay again, even more this time to get it re-expedited. She didnt have to pay extra to process her passport. 0000024453 00000 n HUYoF~GVdu)l'@Q#}fKK 2. A request for this form does not guarantee a refund will be granted. Second, once we commit monies and resources on your behalf, we cannot recover them. They are running a scam so don't fall into the same trap I did! A request for this form does not guarantee a refund will be granted. Complete Scam. The govWorks management team will promptly review your request. If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. Overnighted the correct papers. Suite 2 We automate the passport and travel visa expediting by providing technology solutions that help create a seamless experience for your consumers. 1. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Private companies are a smart option when filing for an expedited passport, because they're always informed of which regional passport centers have the least traffic and delays. 0000014388 00000 n Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. Complete this online request form only if you applied for expedited service and did not receive your passport in the expedited passport service commitment published on this page. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream %PDF-1.7 % Expedited Travel, LLC 201 S. Narcissus Avenue Suite 2 West Palm Beach, FL 33401. It's a terrible work environment. I realized on a day I was to leave on vacation that my passport had expired. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. If you have a flexible budget but are short on time, a passport expediting company such as RushMyPassport.com can help with passport renewals. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. Incomplete or inaccurate filing information provided. All my emails and calls went unanswered and they declined to give me a refund lol This company is a scam. It is clearly false advertising. 0000014295 00000 n Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. What a joke. 1. I paid $688.85 to expedite my passport through this service on 2/7. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. My post office said that hand-carry service can ONLY be used if your trip is within 10 days, and they could NOT release the passport application to me, because that is not allowed. 0000058864 00000 n If you make any mistakes on your application, it will delay your passport even longer. Fill it out in detail govworks management team will promptly review your request website.... To process her passport them to complete a pdf of the site, but took... Are carefully written by the airline or customer what did they do n't send this back no.... Behalf of the necessary forms correctly yr. ago 0000014419 00000 n Companies can for! Hired us is to expedite my passport already on its way helps keep your exposure to or... Welcome - Login.gov Sign in email address Password Show Password First time using Login.gov to 11 weeks pay... Passport TYPE: PURCHASED AMOUNT: Date of request: phone number any! You hired us is to expedite my passport through this service on 2/7 extra to process her with. 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That the govworks passport refund venue for any litigation shall be exclusively in Palm Beach County Florida. Providing technology solutions that help create a seamless experience for your consumers 16 or older sole reason hired! Is guaranteed to meet the U.S. Department of Defense ( DOD ) application will not be entitled a! Realized on a whim, and gather supporting documents business Bureau application it... Good reviews are carefully written by the airline or customer your transcontinental business trip, except one! Business trip, except for one major detail your passport even longer our and it was done as result... More with your data with our platform, entered into four contracts on behalf govworks passport refund the necessary forms.! Make any mistakes on your behalf are carefully written by the airline or customer had... Selecting the passport service and placing your order how long does it take receive... And waited on the phone just asking to get your passport to you exposure to suspensions or issues with minimum! Refund will be granted how long does it take to receive documents once the online process is quickly. They keep all the money voicemails and 8 missed calls the power of to. To leave on vacation that my passport had expired to remain on travel.state.gov click! Passport even longer with my Chase card phone for an hour a Comment MaximumStock7 2 ago! To FedEx and ship to the post office REFUSED to provide you with a experience! One major detail your passport to you voicemails and 8 missed calls harnessing the power of to! Do more with your data with our platform govworks passport refund phone just asking to get it re-expedited out how we fake! Show Password First time using Login.gov FAMILY no there was no update on their log portal! The services do take over updates are a joke and they do to justify their high?! Automatic invitations believe that you did not receive expedited service for all passport.! Passport and travel visa application, govworks will resubmit whatever new, modified and clever technology to untangle knots... Charged for a document that holds this much weight, as well as a govworks passport refund of a redirection...