BAwas very accommodating. Obviously, that didn't happen. I want to be there for 2 weeks. plus 125% of any further payments you have made to the second cruise? Also, included in the Viking invoice is the cancellation matrix with dates specific to the booking. Prices vary depending on the length of the cruise, but for around $19.95 per night per guest, youll never have to worry about what youre spending. That said, I still want to believe, with the help of a good insurance policy, that Viking will pull through. Change of reservation means a change of date, route, number of passengers, car parking etc. The vouchers that you used to pay for the 2021 cruise should go back into your account at the same face value as they were issued for and with the same voucher numbers; once a voucher, always a voucher. I forgot to say that in this situation 125% vouchers will be refunded at the 100% amount. It was the night before we arrived on one of Greece's most iconic islands, and cruise . Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). It cannot be refunded until it expires 2 years after issuance (and if it was a 125% voucher, the extra 25% reverts to the company upon expiration). If you had waited until they cancelled and took the 125% future cruise voucher the trip insurance would have been included. The FFS#6 promises to be one of the most exciting cruises of 2024. Refund according to ordinary terms, also cancellation of a return trip. I, and my TA, asked the question every which way and the answer was always the same. Vouchers and refunds are based on the amount you paid Viking after any discounts. The FFS#6 itinerary is designed to give guests the perfect mix of sea days and port calls. I believe many airlines are waiving change fees at this time. If youre an active person (or if youre planning to adopt a slightly more active lifestyle during a two- or three-week cruise), a less expensive stateroom could save you a tremendous amount of money. Unfortunately, when pax cancel a cruise, the cancellation fees outlined in the Terms & Conditions that you agreed to, by paying the deposit, are applicable. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. 0000550657 00000 n When it got cancelled we booked a different cruise and had enough credit to book a suite. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. In Dubai, shopping was so experiential. Powered by Invision Community. Thus, Viking breached its contract to provide a flight home. Given the luxurious nature of the Viking vessels, its easy to understand why a traveler would want to stay on the boat. Personally, I think it depends on how much you have tied up in vouchers. 0000005059 00000 n Photo: Courtesy of Paul Brady. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Long story short I was also able to negotiate substantial OBC. We are thinking of cancelling the trip. If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. The Fosses rebooked their cruise for this April. `)Y We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. 0000585278 00000 n NOT HAPPY. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. The most obvious: Pay for the Silver Spirits beverage package, which offers unlimited beers, cocktails, premium wines, juices, espresso drinks, and mineral water for the entire cruise. 62 50 The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departureand Viking will waive any fees. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Updates. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Barcelona - and will be there again in April, 2022. As with all other aspects of your cruise, the trick is to plan ahead. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. Were not doing any pre or post for this cruise. The nearby thread on TripMate and the Insurance Board on Cruise Critic havesome good, soundadvice. Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. Please note that the sum expires in six/twelve months if not used. Free expert cruise tips and news from Cruise Hive! 89-60. However, if youre looking to save money, think about whether youll actually spend much time in your suite. `)Y But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. Maybe they'll just deploy her to the Caribbean or Med in the winter months. OxnPPYeC% A significant number of occupied cabins won't produce any new revenue. While there is still the possibility of a cancellation due to Covid, book your flights through Viking. That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. LauraS You haveto make sure you dothis right to be covered, the policies have a few loopholes. If that doesnt sound like a great value (or if youre not planning on paying for enough beverages to justify the surcharge), theres another option. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: . Certainly that is often true, but how will we get through this crisis if everyone is just simply mad? Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. Cruises that have been started does not provide a refund. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. The following cancellation charges will be assessed for all written cancellations received prior to . The 125% voucher is available only if Viking cancels. Viking offered them a voucher for the value of their trip, $11,019 the value of their initial cruise tour plus 25 percent. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. Purchasing a solid cruise insurance policy is an essential component of planning at this stage of the game. Before I'd had the chance to get breakfast, Clancy made the disappointing announcement that "there is no clearance for guests to go ashore," attributing the decision to "local health authorities here in Malta" and the spread of the omicron variant on the island. 0000658448 00000 n CC Help Jenn Full Disclosure:I did not ask about earlier than Decemberbecause of our work schedules. 0000017532 00000 n Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? By Route trips outbound and homebound. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. 0000562743 00000 n We all just have to be patient! He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. Second, other markets --AU, NZ, UK, etc-- have different rules. But before I boarded the Venus, outbreaks of COVID-19 had been reported on other cruise ships with similarly strict policies. In one sense, a Viking cruise is like any other vacation: Its what you make of it. Korakia Pensione Resort Review Palm Springs, California, 10 Key Things To Know If Youre Visiting Yosemite In 2023, 14 Best Things To Do In Beautiful Venice, Florida, Plus Where To Eat And Stay, 7 Things I Loved About Vikings Paris & The Heart Of Normandy River Cruise, 6 Fascinating Facts About Vikings New Expedition Ship Octantis, 5 Important Things To Do To Prepare For Your Viking Cruise, Viking River Cruises Romantic Danube: How To Make The Most Of Every Stop, For details on Quillt's privacy and cookie policies, please visit our. In case of cancellation due to medical reasons, a medical certificate must be submitted. Visiting in late December, she noted, "was so much better than being here with 40,000 of your closest friends and eight megaships anchored in the caldera," the sort of thing that happens every week in summer. The FFS#6 promises to be one of the most exciting cruises of 2024. For the best possible time, youll want to be flexible. CRUISE HIVE LTD 2008-2023. I can assure you that if I opt for a full refund I will get one. 0000003206 00000 n Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. (There were 445 crew members aboard to look after us.) Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. OBC over and above the 125% voucher, I can't say. 0000019071 00000 n Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. What is described above reflects that Viking and other cruise lines, especially the privately owned ones, arein a fight for their survival. You should also note that the cruises follow an elegant casual dress code, so leave the formal stuff at home; a few collared shirts and trousers will be just fine. Which date are you going? It is a good deal for Viking but only time will tell if will be a good deal for the guests. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. . The FFS#6 is an eight-day cruise that will take guests to some of the most beautiful and exciting destinations in the Caribbean, including Bonaire, Aruba, La Romana, and Amber Cove. I can only speak to what just occurred for us the past days. Every single taxi driver talked about Expo 2020 with such pride. Guests will sail aboard the Carnival Horizon, a 133,500 gross tons Vista-class cruise ship. Isnt it funny. The extra 25% is only available to pay for a cruise -- or, in other words, you are not going to get back more than you actually paid to Viking. 2023 USA TODAY, a division of Gannett Satellite Information Network, LLC. Which date are you going? No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. I expect that it will continue to be extended month by month for the next few months at least: That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. 00000 n guests will sail aboard the Carnival Horizon, a 133,500 tons... Cruise tour plus 25 percent a once-in-a-lifetime trip through this crisis if everyone is just simply mad refund will to! Must be submitted the answer was always the same a medical certificate must be submitted route, number of cabins. What is described above reflects that Viking will pull through can assure you that I! Route, number of passengers, car parking etc jim - we booked a combo. 12, 2018, Copyright 19952023 the Independent traveler, Inc I can assure you that if I opt a! And news from cruise Hive Independent traveler, Inc resumption of cruising in early mid-2021. 19952023 the Independent traveler, Inc of COVID-19 had been reported on other cruise,... 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