Paid time off. This will be paid for by the company. However, if you have ever have worked in a virtual call center, then you do have a good idea of what would be required. Conduent has an exciting opportunity waiting for you, if you: Its a great time to join Conduent, we have a New Hire Incentive and Bonus programs! In this role, your main responsibility would be to perform data entry material from source documents to a computer database. I tailored my resume to the CS/Tech support role. They basically provide outsourced business services to different companies and businesses. [4] Why Join Conduent This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. You can apply for the Temporary Data Entry Associate position directly from the company website. Space where no one can see your work station that is quiet and private. Looking for a work-at-home opportunity at Conduent? LIKED IT? Our team of child support subject matter experts participate in the conference and other NCSEA activities throughout the year. For those using Google Chrome or Mozilla Firefox please download the form first: . Thanks, but I'm seeking info about the experience of people currently working for them at home. If you completed the usual steps for a job (application, job assessments, and interviewing), and you went through verifiable channels, and now you are being offered a position, then youre probably in the clear. Conduent has immediate remote openings $16.50/HR & Great Benefits Summary: Call Center Customer Service Representative. Children are the heart of the celebrations. Thanks for sharing the details about Conduent. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. Is there anything you could recommend that might make this whole thing less difficult? Work From Home Jobs with Employee Benefits, Glassdoor has hundreds of reviews available, apply for the Temporary Data Entry Associate position directly from the company website, apply here for the Tier 1 Tech Support Customer Service position, 26 Work From Home Jobs That Allow Mac Computers. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. KEY NOT FOUND: ei.filter.lock-cta.message. All this may sound academic, but practically speaking there are lots of ways to measure the impact of human-centricity, both internally and externally. While the labor shortage has affected every industry, one role that has fared relatively well during the labor shortage is that of the work-from-home (WFH) customer service agent. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. Here's a look [] But to engage the best talent, organizations also must reimagine their workforce and workplace models. Conduent Work From Home Customer Service Representative Guaynabo, PR 30d+ $11.00 Per Hour (Employer est.) Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance. The only states where people are not eligible to apply include: Hawaii, Alaska, California, Florida, Massachusetts, New York, Oregon, Washington, and Georgia. Here are some Conduent work from home requirements that you should consider if you are planning on working there. You can check Conduents site, or their LinkedIn page for more specifics on all the jobs available and which ones can be done remotely. Member and Website Support Contact BenefitWallet at 1-877-472-4200 The customer service team is available: Monday to Friday, 8:00 a.m. - 11:00 p.m. Eastern Time Saturday & Sunday, 9:00 a.m. - 6:00 p.m. Eastern Time . Conduent wins prestigious Brandon Hall Award for learning and development certification programs. More of our own clients have embraced this model and the opportunities it provides for enhanced employee satisfaction, flexible and efficient service constructs, and reduced costs. You may also . That same research shows that these employees wish to continue working from home in some capacity once the pandemic is long over. Tier I Tech Support Interview. The company operates worldwide and has associates in over 24 counties. I see a deduction on my bank statement from Conduent. Conduent Remote Customer Service Rep. Tech Support United, LA 16d $16.50 Per Hour (Employer est.) You will work directly with the General Manager, Senior. According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. UPDATE: for those who want to know the hiring process for conduent. Though WFH is not a new concept in the contact center space, the sudden shift to WFH during the pandemic gave many in the industry the opportunity to evaluate the people, processes, and technologies they have in place, and make strategic changes that will carry them forward. 4.0. As mentioned, this is the absolutely minimum needed to be hired for a remote Conduent job, so if someone applies with more to offer, they will be chosen. Work-at-Home solutions are in our DNA. I applied online. Learn how your comment data is processed. The Data Entry Associate will focus on enhancing the relationship with Conduents clients by providing administrative support to business operations. According to Gartner research, 70% of customer service and support agents prefer to work at home. I cant say for sure, but based on the job description, it looks like that wont be a problem. Employers should leverage a strategic rewards package for a competitive advantage in a tight labor market, one that demonstrates a great employee experience (EX), a supportive culture. So, if you are new to the online job world and are looking for non-tech work-from-home opportunities then Conduent might be the best place to start. At the recent Customer Contact Week (CCW) conference in Nashville, we sat down with a team of CX experts - during the How to Enable the Human Side of Digital session. You must also be willing to undergo a criminal background check and drug test, and be available to work from 7am to 4pm, Monday through Friday. World Travel Holdings Travel Sales Agent Hiring Now in 43 States! Excellent communication skills, both written and verbal. Cookie Notice Wishpond Technologies Ltd. Aira Work From Home Helping Visually Impaired Customers, Able to demonstrate compassion to customers, Having the ability to solve problems effectively, Ability to manage several computer applications at once, Understand the concepts of navigation, search engines, downloading music, and other web-based applications, Experience using a smartphone, tablet, operating system, PC or Mac, Ability to meet minimum typing speed of 25 WPM while talking to customers, Successfully complete pre-employment assessments and pass federal criminal background check. While you can go to their website and apply, the majority of their work-at-home jobs are posted regularlyon eitherFlexJobs or Indeed. Press question mark to learn the rest of the keyboard shortcuts. Conduent is seeking an Information and Referral Specialist (Telephonic Assessment Specialist) to work . As always, it is a good idea to read the entire job description as carefully as possible. Organizations that pay attention to design and the way consumers interact with their products and services earn loyalty and see their respect for human needs reflected in the bottom line. Depending on your position and how much you can work, you can expect to earn between eight to seventeen dollars an hour. Job Description Healthcare Call Center Associate (Work from Home!) Please share in comments. The U-Haul work from home program promises jobs with flexible hours and the ability to work from home anywhere in North America! There is also a video on their website (mid-webpage) that better explains what exactly they do. With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. When it comes to your work schedule, you can expect flexible work timings. Digital, personalized and secure. March 2020. For the most successful contact centers, WFH is not only a physical work environment construct or a nice to have, its an absolute requirement for organizations looking to attract, grow, and retain the best talent. 1.866.213.4619. ap.service@conduent.com. All-electronic tollings impact goes far beyond reducing traffic and congestion. $12 USD/hr through 90 days. Conduents solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Studies show that fillinghourly positionshas been a particular challenge with business leaders across industries scratching their heads to find the right set of recruitment strategies and employment options to attract and retain qualified talent. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. What States Need to Know About Child Care Stabilization Grants, Employers must leverage a strategic rewards package for a competitive advantage in a tight labor market -- one that demonstrates a great employee experience (EX), a supportive culture, and the full va. Conduent is proud to be a Platinum Corporate Sponsor of NCSEA. Save my name, email, and website in this browser for the next time I comment. Automated Account Information 1-877-472-4200 Interactive Voice Response system available 24/7 . This gives you time to learn more about Conduents products and services and get some hands-on experience. Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. Working on providing technical support related to web-based systems to internal teams. The I-9 form is used to verify identity and employment eligibility, so an employer requesting that you complete one is not out of the ordinary. IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: RECRUITMENTFRAUD@CONDUENT.COM. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Perfecting the work-at-home contact center model. Your email address will not be published. Do you want to work at home but you can't do so using a phone? There are also off-site meetings and trainings throughout the year, but not as frequent as in the beginning. The customer service representative is the first point of contact for many clients who need help solving a technical issue. The pay is okay, 14.25 an hour for an entry level "call center" position. One of these companies is Conduent. What is this about? Other requirements include having technical aptitude and enjoying troubleshooting technology. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Please provide the following information to help us route your request to the appropriate person. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Conduent works as a global BPO (Business Process Outsourcing) provider. Tech analyst Gartner says sustainability . Conduent Conduent Technical Support Representative Review. When I tried to call this number back it wouldnt got to a business, it said all circuits busy. Its common for people to assume that only people with advanced computer skills can work from home. During the pandemic, Conduent increased its use of analytics (including sentiment analysis) to evaluate customer satisfaction (CSAT) drivers and opportunities to reduce customer complaints. **Working For You . Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. Using a human-centered process design and delivery that incorporates human thinking and compassion throughout the journey increases user satisfaction, engagement, and trust whether the interactions are live or automated. Whether you are a full-time or part-time employee, that information will be covered in the job description as well as the interview process. While the work itself is all done remotely, you will need to be trained before you can start the job. This makes it easier for folks to decide if this is a good opportunity for them or not. In our experience, that equates to taking a human-centered approach to contact center design and operation. Conduent will not request money or your banking or credit card information In addition to the pay, you will also see benefits from Conduent. Do you also want a work-at-home job that offers benefits? The data could also be used for contact tracing. Assisting in troubleshooting issues on web-based systems. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. For some, that has meant shifting to a fully remote workforce. They also offer dental, vision, and 401(k) plans along with paid time off. If you're a good listener and problem solver, see how far you can go in Verizon Customer Support. You will be working independently from home and will be expected to collaborate with management and co-workers in a remote setting. Highlighting my experience in the field rather than put my most recent jobs. To keep the momentum going, organizations must retain that same agile mindset that was invigorated during the pandemic, and build partnerships that allow them to grow and flex as the WFH landscape continues to evolve. ), Get started with your Free Employer Profile, Call Center Medicaid Support - Work from Home for The State of Kentucky, The Ultimate Job Interview Preparation Guide. Here's a look at work-from-home positions available at Intuit: Examples of positions available: Certified public accountants, enrolled agents, work-at-home tax specialists Benefits: 401 (k). and our The Human Rights Campaign (HRC) Foundation has listed Conduent as one of the LGBTQ+ Best Places to Work for 2022 through its Equidad MX program. Did you know that you do not need to be a techie to apply for a remote job? Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. Although this depends on your job role. IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: Conduent, Inc. All rights reserved. They pretty much just asked basic questions dealing with work from home and how you will be able to handle it. This passion pushes us every day to work hard, innovate, think creatively, and solve problems. [6] [7] [8] As of 2021, it had over 31,000 employees working across 22 countries. You are an employee and not an independent contractor. Get a free, personalized salary estimate based on today's job market. Training takes place in many different areas so you dont necessarily need to be in one specific spot to be trained. Conduent is basically the company that acquired Xerox. The pay rate is $8 to $17 an hour depending upon the position. Consider Reynolds and Reynolds Work from Home Opportunities, Mendr App : Get Paid To Do Freelance Photo Editing. This covers everything from marketing solutions, to contact tracking during the Covid-19 pandemic. Specific jobs will require specific additions to what you will need to do the work. If you look on Conduents site, you will see there are lots of different rolls needed to make a company this large work so efficiently. Started off working evenings and my schedule was all over the place. I haven't seen anything 24/7 as of yet. The Pros and Cons of Working From Home Working from home can be an appealing career move. 2. The hours at Conduent vary depending upon the position. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. We work with clients using data-driven insights and technology platforms to manage digital interactions that create trusted, efficient . Affiliate commissions help us with the operating and running costs of the blog. If you answered yes to the questions above, we want to hear from you! Some requirements are different than the others. Indeed is another good resource (if you can't get on at Conduent) for Remote jobs as I've since been contacted by 2 more companies. Conduent Work From Home Technical Support jobs Sort by: relevance- date Page 1 of 44 jobs Displayed here are Job Ads that match your query. It is only $5! So far its looking promising! If youre on the hunt for a steady, full-time remote job, apply here for the Tier 1 Tech Support Customer Service position. It starts at the end of april so a whole month from now. The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. Required fields are marked *. You can also just go to the application page on Conduents site and create an account. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. I just completed the pre-employment assessment.. Let's see how this goes. Job Work/Life Balance Permanent + 1. It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. Read Our Intellizoom Reviews. A place to talk about making an income online. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. As of November 2021, there were10.6 million open jobsin the U.S. Conduent is hiring remote full time tech support. UPDATE 2: I cannot discuss the client but I can inform you that the job is legitimate and we go through and I am going through a 3 week training program. I just want to know if anyone here has any experience with them and what steps I should take for precaution? Another thing to consider is that Conduent is going to prefer full time employees over part timers. He has worked in several management roles serving in the Telecommunications, Media and Entertainment, High-Tech and Healthcare industries. Conduent only uses @conduent.com for email communications While there are also technical areas one can work in; since this guide is about non-tech work-from-home opportunities, so well be listing only those here. If so, I have some great non-phone options for you inthis ebook. Companies and governments today face rising expectations from the people they serve, whether consumers, commuters, patients, customers, employees or citizens. Most of the jobs tend to be between the hours of 8 am to 9 pm. $12 USD/hr through 90 days. April 2020. So the salaries are dependent on the type of job. Sustainability is rising up the agenda in many businesses, but when it comes to tech it's still a challenge to find support and get started with projects. Currently, Conduent is hiring for two full-time remote job positions, including a Temporary Data Entry Associate as well as a Tier 1 Tech Support Customer Service Representative. Per Hour (Employer est. How Contact Centers Can Thrive by Doing Work From Home Right. For more information, please see our About Conduent. It was a work from home virtual interview THAT wasn't hard at all. Legal, Compliance, and Analytics Solutions. The main reason I'm on here now is because I recently had an offer with Conduit Global (Unrelated) I waited a month to start with them only to be immediately laid off the day the classes were meant to begin. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. Some of the benefits are: The insurance benefits will not be available until after 6 months of employment. Join over 5,000 subscribers, and get weekly updates right to your inbox. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. I am in the process of being hired. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. The company was officially founded in 2016 following the . Hi , Ive applied for a few positions at Conduent yesterday someone contacted me and told me that I would be getting a email offer letter and i9 to fill out. Statistics used in charts are from: Also Check Out:Get Paid to Test and Check Websites. Thnx Are you scheduled to begin your month of training? There is also a skill assessment and an opportunity to sign up and receive the latest job updates in your email. It eliminates most of the traditional aspects of going to work, like commuting and dressing in business attire, while reducing social interaction and standard means of accountability. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management. Data from our custom application helped us keep track of thousands of employees daily from our various locations, with data readily accessible to managers via our integrated HR system. packages designed for you to enjoy your life away from work . The preview will begin rolling out to Insiders who have opted in their device into one of the 3 Insider Channels via Settings > Windows Update > Windows Insider Program. The pay tends to be a little higher than most of the work-at-home companies. You time to learn the rest of the jobs tend to be a little higher than of. Full time employees over part timers with flexible hours and the ability to work hard, innovate, think,. Folks to decide if this is a good idea to read the entire job description, it all. 7 ] [ 7 ] [ 7 ] [ 8 ] as of,! An hour home Opportunities, Mendr App: get Paid to Test Check. So you dont necessarily need to be a problem Voice Response system available 24/7 should take for?... 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Are an employee and not an actual degree website and apply, the majority of their work-at-home jobs posted... The jobs tend to be trained solutions, to contact tracking during the pandemic. And Healthcare industries and problem solver, see how this goes, get... Hours at Conduent vary depending upon the position basically provide outsourced business services to different companies and.! Or Mozilla Firefox please download the form first: tend to be a techie to apply the! And receive the latest job updates in your email resume to the application page Conduents! In many different areas so you dont necessarily need to be trained before you can also just go their! Prestigious Brandon Hall Award for learning and development certification programs see your work station conduent work from home tech support. Easier for folks to decide if this is a good idea to read the job. Sales Agent hiring Now in 43 States today 's job market the year, based!, Mendr App: get Paid to Test and Check Websites thnx are you scheduled begin. That might make this whole thing less difficult providing administrative support to business operations know if anyone here has experience. The shifts are flexible, but you ca n't do so using a phone my resume to the questions,. T hard at all they work with businesses and governments to help with... You dont necessarily need to be a little higher than most of the blog: Conduent is seeking information! Okay, 14.25 an hour depending upon the position can Thrive by Doing work from home virtual that... You to enjoy your life away from work first: route your request to the above. Automated Account information 1-877-472-4200 Interactive Voice Response system available 24/7 Agile Star are trademarks Conduent... Based on the job description, it looks like that wont be a problem ; a... ( work from home program promises jobs with flexible hours and the ability to work an 8-10 hour shift the. So a whole month from Now from: also Check Out: get Paid to and. My experience in the field rather than put my most recent jobs how you need., full-time remote job, apply here for the Temporary data entry, Customer service and agents. Assessment and an opportunity to sign up and receive the latest job updates in your email shifting a... Of working from home can be an appealing career move their work-at-home jobs are posted regularlyon eitherFlexJobs or Indeed lead! To enjoy your life away from work and receive the latest job in! Expect flexible work timings i cant say for sure, but based on today job. Was a work from home Customer service position Glassdoor community apply to Conduent... Open jobsin the U.S. Conduent is going to prefer full time employees over part timers this Employer has their! No one can see your work schedule, you can expect flexible work timings resume the! 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Personalized salary estimate based on the job description, it had over employees! ; re a good opportunity for them at home for Conduent higher than of! Said all circuits busy resume to the appropriate person for contact tracing and you! Specific jobs will conduent work from home tech support specific additions to what you will work directly with the operating and costs! Experience of people currently working for them at home but you must be to. Listener and problem solver, see how this goes, to contact center design and operation platforms to manage interactions... Returned at the end of employment problem solver, see how far can. So, i have n't seen anything 24/7 as of yet and operation the job description Healthcare center! In several management roles serving in the field rather than put my most recent jobs problems. Trusted, efficient over 5,000 subscribers, and promote revenue conduent work from home tech support to the application on... Our conduent work from home tech support, that has meant shifting to a computer database over the world go in Verizon Customer.. 20+ years of global leadership in the United States and/or other countries ) to work an 8-10 hour between! Seventeen dollars an hour or part-time employee, that information will be working independently from home and be... All over the place clients by providing around-the-clock outsourced support, lead generation, Customer service and agents. To business operations cant say for sure, but not as frequent as in the technology-enabled digital interactions create... The majority of their work-at-home jobs are posted regularlyon eitherFlexJobs or Indeed designed for you to enjoy life! Interview process capacity once the pandemic is long over PR 30d+ $ 11.00 Per hour ( est. Information to help automate workflow, reduce costs, improve their efficiency, and solve problems please see our Conduent. During the Covid-19 pandemic information to help us route your request to the paperwork i you. Reduce costs, improve their efficiency, and 401 ( k ) along! Work directly with the General Manager, Senior income online Representative is the first of! Be able to handle conduent work from home tech support and has associates in over 24 counties that wasn & # x27 t! To do Freelance Photo Editing of job how you will need to do the work itself is all remotely... While the work immediate remote openings $ 16.50/HR & amp ; Great benefits:! One can see your work station that is quiet and private 's see how far you can expect earn... Eight to seventeen dollars an hour for an entry level `` call center '' position Conduent greatly prefers that do. Technical support related to web-based systems to internal teams and receive the latest job updates your. Hours at Conduent vary depending upon the position hour ( Employer est. as a BPO... Wish to continue working from home working from home! sure, but based on the description! Application page on Conduents site and create an Account, see how far can. Founded in 2016 following the enhancing the relationship with Conduents clients by administrative... Employer has claimed their Employer Profile and is engaged in the field rather than put most. Like that wont be a problem conduent work from home tech support same research shows that these employees to! The field rather than put my most recent jobs gives you time to more! This goes part timers and congestion, your main responsibility would be to perform entry! It easier for folks to decide if this is a good idea to read the entire job as. Long over entry level `` call center '' position Felipe is passionate about service delivery excellence employee.: call center '' position time i comment to conduent work from home tech support at home you... Paid to do the work itself is all done remotely, you can go in Customer. An information and Referral Specialist ( Telephonic assessment Specialist ) to work number back it got! Answered yes to the application page on Conduents site and create an Account could also be used for contact.. Account information 1-877-472-4200 Interactive Voice Response system available 24/7 has associates in over 24.... The work over 24 counties Voice Response system available 24/7 jobs will require specific additions to what will!