Research Summary. This manager has no ethical values and abuses her Store Management position. We had to stay late until 11 pm on closing nights. I believed that it would be such a fun job, and I would enjoy my tI'me there. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! Forever 21 reviews & complaints 194 complaints 43 resolved 151 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Profile Resolved "salary issue-katy mills store, houston, tx" Resolved "management" Resolved "lost and damaged items. We finally did earlier this week. Florence V. Aurora, CO. 157. Though yes at times it may seem like " craziness " we don't expect u guys to be Machine's. 2011 - Feral Childe v. Forever 21. . They told us that our paychecks were sent to the other mall we trained at. For most positions, the hiring steps typically include: In some cases, a second or group interview. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. This would be my favorite yet only benefit. Nothing. The sweater looks terrible, don't know how to describe how this looks even. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. I have no idea if she held them liable at all but if it was me my family would have sued them. Working at Forever 21 is a nightmare. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. I never feel scared to approach a manager or someone on a higher tier. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. what the hell. It's ### and if you couldn't tell, I'm pissed about it. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. Innovation, fine quality, exceptional service and value. Come time for August, I had to go back to school in upstate NY, Albany. The whole time I stressed that I had another job and they said that it was fine. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. The fact that I was never put on the register and was constantly being banished to fitting room made me hate my job even more. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. The brand sent cease and desist letter to the retailer. . This is a case of incompetent managers, not a horrible company. After all, we were there to work, not to socialize. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. I was blown away by how idiotic they were. Bad sign #9. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. AND D.M. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. All. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. Forever 21 is no stranger to controversies. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. It is beyond awful and the managers don't give a crap about their employers. The complaint has been investigated and resolved to the customers satisfaction. As a member of the U.S. House Committee on Financial Services, Congressman Garcia has helped introduce two pieces of legislation -- Reward Work Act, and Stop Wall Street Looting Act -- which are both an effort to regulate private equity industry and give workers a voice at the table. well, you! The handbook? The reason it took so damn long was because they didn't schedule enough people to work that day, previous closing shifts there were around 40 people working at least, but last night there were only maybe 15-20 people and all they could do was [censor] at us for not being fast enough. She then WROTE ME UP for not cleaning fast enough. According to The Huffington Post, these pennies added up as "the threshold for civil actions in her court district is $15,000 -- meaning, she had to find enough people to join the case so that she could cite 1.5 million pennies in damages (750,000 customers since 2007. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. I saw her look at the receipt and i guess she saw that we don't do refunds. Just saying. They are on a power trip. Ryan Loesch donated They work your really hard and don't pay crap. Bad sign #12 If that isn't good customer service then i dont know what is. I had no social life and the hours were long. I never got an orientation book. 95% of them don't even speak english and they don't understand the concept of hangers. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. Did she say sorry? Someone should come forward for a lawsuit and get everyone's back pay. I only left the job to have the summer to think about college. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! Location. Forever 21 - this company has a lot to improve on, Forever 21 - summer dress for a little girl. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. Even though she was late you can add that experience to how much better you'll be than her one day. This is the Forever 21 company profile. They reached settlement in 2018. Forever 21 - employee complaint. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. So please, stick it out, perform better and one day become their boss. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. Malaysia 13 reviews. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. @NEntwistle79, are you really gonna respond to every xxi complaint with that? Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Was this review helpful? Back in February, I was cleaning a large section at the front of the store. Not to mention, the store itself has tons of products, yet no organization. No, Forever 21 does not drug test prior to employment. This is how Forever 21 makes all of their money, EXPLOITATION. Lead of Service (Former Employee) - Reno, NV - 3 August 2021. Mr. Chang seems to find trouble everytime he buys merchandise for which he has no right selling ie "fakes". Entry Level Employee 4 months ago Overall Experience Report I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. I know, probably a lot of companys do this, but I went for three weeks without my pay. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. Plain and simple, if your employees arent happy, your business will eventually fail. 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. I have never had so much stress from a job in my life. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Aside from those positives, there are many improvements that could be made. The image has been published in Rolling Stone, Vanity Fair, and the New York Times. Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. Job Title. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. Really?! What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. A Forever 21 store stands in Union Square in New York City, Sept. 12, 2019. Find out what life is like at Forever 21, then browse jobs and apply today! get over it. Submit a complaint and get your issue resolved. Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. 2018 - Jowharah Hameed-Bolden and Ali Conrad OBrien v. Forever 21. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. The most common ethnicity at Forever 21 is White (53%). Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. The lawsuit also contains claims of stealing from Autodesk and Corel. Search. The compensation is not proportionate to the work at my location. Thus the design is dated when. by Ryan Loesch. You try working their until 2am in the morning. The parties managed to settle this suit out of court. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. The data presented on this page does not represent the view of Forever 21 and its employees or that of Zippia. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. The staff at Forever 21 come from unusually diverse demographic backgrounds. Don't work there, and only do if you're desperate. He is so unfair and all he does is favorite people. United for Respects goal is to connect these employees with each other and draft their demands. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". We want this to be your first job" so I said that I put on my resume that I am presently employed, and that my manager does the schedule 2 weeks in advance and she said "Sorry, we want first pick" even though they do their schedules only a week in advance. Ireland 9 reviews. And they get all snooty and defensive when you call them out on it. Unfortunately, their is no law stating who they can and cannot give their money away to( I dont think). If anyone has any questions about this stuff, let me know and I'll answer them for you. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Customer service rude and terrible, cut of the line Their products don't match the price at all now. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. Just because you don't get paid the big bucks, or are even part time doesn't mean you aren't GETTING PAID to do what you're clearly suppose to be doing. Anyways, when the time came to open the store, I kept getting different hours for my schedule, including overnight to set up the store. Bad signs #4, 5, and 6. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Jackson, along with other retail workers from Payless, Kmart and Sears, sat down with Congressman Jesus Garcia (IL-04) of Illinois's 4th congressional district to discuss worker protection legislation. Contact Us We may have already answered your question in our FAQ section, but if you can't find the answer you're looking for, please get in touch using one of the options below. 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. But I had to pick at them for three days, got three different answers. Sometimes the fitting room was over staffed, and other areas of the store suffered. Glassdoor gives you an inside look at what it's like to work at Forever 21, including salaries, reviews, office photos, and more. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. Bad signs #2 and 3. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Managers always take advantage of their roles at one point. The company is 71.8% female and 46.6% ethnic minorities. If they fire you, they must hand you your final check right then and there, no exceptions. I very much like it. . A forever 21's employee, tenise mcallister, at southpoint mall in durham, north carolina proceeded to follow my instagram account & direct message me today at 4:39 pm (whilst still on the clock at this establishment) to say to text her mobile phone to discuss a very outdated dispute. About everything. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. Search Close. What I was probably most frustrated by during my time at Forever 21 was the fact that I was never trained to be a cashier. If I can help it, I will never work there again. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. DON'T work at forever 21, you will want to kill yourself! Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. she some new chic we got that just transfered and shes such a you know what. The first and most obvious thing that I hated about my job were the ridiculous hours I worked. They often make employees clock out then continue cleaning. How Old Do You Have To Be To Work At Forever 21? Hours given are not guaranteed and can change without notice or reason technically. It's not hard to take note, send it out. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. This young is mostly for younger people. All my past experiences in a bigger forever was thrown out the window. More details on its restructuring plans will be announced in the upcoming months. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! Forever 21 positioned itself as fast fashion retailer for teenagers. Start your review of Forever 21. YES, if u are over the age of 18, we can keep you there till 5 AM. The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Location. if you werent getting paid over time its because you didnt work over 40 hours. Please. The second thing I hated about my job were the managers. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). I quit yesterday." Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. Im sorry but I dont feel like working at Forever 21 for the rest of my life. The average employee at Forever 21 makes $31,438 per year. I only worked here one day so my opinion may not be the same as others. This is XXI btw so its a huge store. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. I spoke to over 200 Victorias secret employee son a case that we had against the store, and heard the employees had all the same issues there. . She just didn't give a crap that someone just quit. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Ever interviewed by Sandra G Downtown Los Angeles, BEWARE the web list the scholarship the... Will never work there again though yes at times it may seem like `` craziness `` we n't. Beyond awful and the New York times, a second or group.... % female and 46.6 % ethnic minorities if it was fine fun,... Again ) against Forever 21 settled their differences lawsuit also contains claims of stealing from and... 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Daughter purchased a shirt on October 26th 2017, paid cash for it totaling $ 13.90 line... Management position back pay there to work, not to socialize how this looks even let your pass!, Center Operations Jobs, Forever 21 for the Forever 21 Chinese student scholarship been investigated and resolved the. Ethnic minorities t know how to describe how this looks even it out, perform and!