The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. What are the Stena Line's age categories? Benefits include complimentary snacks and refreshments, newspapers and magazines and a dedicated waiter service. How do I register for the Extra loyalty programme? The only issues were to do with other travellers; when will people realise that the audible key tones on mobile phones are incredibly annoying for others, especially when they can be heard all over the Lounge! But I don't suffer fools well and met too many on the boat. Can I carry extra fuel in my car or motorhome? In order to complete a booking on this site, you must accept cookies in your browser. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Our Flexi fare offers you an attractive price with greater flexibility should your plans change. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. Even been one once or twice on lads trips I'll admit! Where can I find information on careers with Stena Line? Choose from a range of Rainforest Alliance teas or coffees or enjoy a refreshing cold drink. Title Worth upgrading to premium it gives you access to lounge where you can relax read news papers. Can I carry extra fuel in my car or motorhome? I have just had the most amazing trip on the Stena Edda Liverpool to Belfast return.The crew were fantastic Diane from the coffee shop very welcoming. Can I check my luggage in for the sailing? Room had mini fridge with water. Relax and unwind in a comfortable Standard Cabin with en suite facilities including a toilet, sink, shower, towels and toiletries. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Well impressed with the sailing between loch ryan and belfast ..Quick and efficient turn around Staff excellent in there duties Ship cleanliness immaculatePlenty to keep youngest happy during sailing Loads off space to lounge about during crossing Food and drinks very good price So all in all a very good experience on stenna Will def use again in future as price excellent for a family trip .Again well done all aboard who work the routes 5, We took the Ferry from Cairnryan to Belfast as part of our two week Scotland Ireland vacation. Short Stay by Motorbike to Ireland or Britain. Clean, spacious and also impressed with the size of the kennels. Stena Line Ferry Stena Plus Lounge from Belfast Port (Victoria Terminal 4) to Cairnryan (Loch Ryan Port) With my return Rail & Sail ticket, I headed back from Belfast to Edinburgh with Stena Line and ScotRail after a quick 2 nights in Belfast, which was really more like 1 full day with the evening arrival and morning departure of the ferry . How do I book if I don't know the vehicle registration? Book a cabin or chill lounge for sure. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . Hotel not available. Soft play area for younger children. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. If you enjoy the finer things in life then Stena Plus is for you! Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. What are the call costs for using my mobile phone onboard? Want to know more? Thanks Richard really appreciated it . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! It's an ergonomic disaster! . What are Stena Line's vehicle categories? Can I bring a bicycle on my rail and sail journey? . Its definitely worth the price since you will be on the boat for 8hrs. Take the opportunity to treat yourself to a sweet snack or a sandwich. Please click the link in it to confirm your subscription. Do you have questions or need help with your booking? Do you provide a late check-out option on your ferries? )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. If not a cabin. Do you provide luggage lockers at the terminal? It was worth every penny. Boarding process very efficient. Was a very relaxed crossing. Unacceptable. You'll have somewhere to relax. For customer service, please contact our local offices. How long before departure do I need to check-in? What limits are there on purchasing alcohol and tobacco products onboard? Travelling from Liverpool to Belfast with the Stena Line in August. Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Can I check my luggage in for the sailing? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). Pets are not permitted in public areas onboard unless they are assistance dogs. ago It's a very long, very uncomfortable crossing without a cabin. Many thanks to all, a great day out. Everything about the service was excellent. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Beans changed their color and taste. Stena Line have got my back when it comes to customer service. What is the Business Traveller programme? The boarding and disembarking were very speedy. Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. Explained to the ticket man, he said I could get on no problem. Economy fare conditions are more restrictive than our Flexi and Premium fares. Unfortunately the booking procedure is a BLOOY joke. This is the place to laze, read a book and enjoy a complimentary tea or coffee. Are your ports and ferries accessible for reduced mobility passengers? Surf the net for free on your own personal device at our ports and onboard. I can only say to get this level of customer service and understanding doesn't happen with many companies nowadays. What facilities do you have on your ferries? See you later in the year! I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Shame on you. Can I get a quote without making a booking? Members who are extremely knowledgeable about this destination and answer travellers questions frequently. How can I make a booking using a Tesco Clubcard voucher? Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Want to keep up with all of the latest news? Soft play area for younger children. Its awful! * Stena Line will save and use your e-mail address to send you news and special offers. This is the version of our website addressed to speakers of English in United Kingdom. Wedding venue for small intimate wedding? Do you provide luggage lockers at the terminal? Some of the benefits include, complimentary snacks and refreshments and reserved seating. more. I think its good value especially if boat is very busy. We've a range of games for adults to play and, who knows, it could be your lucky day! Bathroom was clean. Where are there luggage storage facilities in Belfast? How do I register for the Extra loyalty programme? Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. And my other pet hate, people who take off their shoes and put their feet up on seats. What are the Stena Line's age categories? Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. This topic has been closed to new posts due to inactivity. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Can I check my luggage in for the sailing? The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! A multi million company with a IT monkey problem. I've done that crossing before with the Lounge and was thankful for it. The Stena Plus Lounge is also available on our routes to Denmark. Explained I didnt have that kind of money and otherwise would have to sleep in the van ( its February and cold ) to which he replied theres a hotel up the road. The Stena Plus Lonuge is offered as an . Is there a Bureau de Change facility onboard? View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Spacious room with a double bed, tv, small sofa and armchair. Do you provide special fares for group bookings? Do you have electric vehicle recharge facilities onboard? Customer service was not great, the staff seemed a little on edge. We use this service a few times a year with our most recent over the last few weeks. What can I use my Extra points to purchase? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. Take it all in or take it easy the choice is yours. So much more than we expected. I don't know how this boat got approved for long distance sailings, because disabled people are screwed! I'd book a cabin, but I enjoy peace and naps (and have a small child, so lounge is not an option). What facilities do you provide in cabins? Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. To maintain the relaxed ambience in the Lounge, we welcome guests 8 years and over. Do I need a printed copy of my ticket to travel? Its awful! We also have a number of payable Wi-Fi options available which offer a better download speed and a longer logged in time. I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Special thanks to Ben who was the customer service supervisor that evening. Plenty of free snacks, drinks and nibbles. Looking to unwind and relax? The Birkenhead-Belfast-Birkenhead route I will never ever sail again! Are your ports and ferries accessible for reduced mobility passengers? Can I stay in my vehicle during the crossing? 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