LGI Homes will insist that you use their preferred lender - Loan Depot. LGI Homes range from $166,000 to $356,000. LGI Homes currently employs approximately 1001 people. Kevin Wilkins. We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. I bought my house Dec of 2022. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. We are happy to hear you had your items and concerns resolved. It's right after you sign some papers, and you give up your interest money. We went ahead and signed the papers. I paid the ernest money. The flooring was installed over a 1 1/2 day period and was not installed properly. It's like LGI got 95% done and then tripped the finish line. LGI didn't let me down in either way. This was back in February 2021. I had to wait for those floorings to be installed before I could physically move in. Dundee, FL 33838 I could not control the date of the sale of my condo as those terms were dictated by the buyer and their lender. However, then I heard from them again mid July and they set the closing to July 29th, the same exact date as my selling condo! As time went on. He told me that he had to go by what was in the contract. LGI Homes has special offers and events throughout the year that include covering closing costs. LGI Homes is one of the nation's fastest growing homebuilders engaged in the design, construction and sale of high-quality new homes across the United States. Tell me that we are going to close October 27 or around there. He said, Yes, we'll definitely close on October 7, if not, maybe a week. That's November 10. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. When she lifted it up, it's all scratched. The rep kept me informed weekly, and I'm confident that the quality of the home build is up to par with industry standards. But the craftsmanship of the house is kind of poor. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. Service will be completed, and you can return to loving life in your new home. That's just unrealistic. Hi Sai, we appreciate you taking the time to leave us with your feedback. Download Google Chrome Here. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. I would appreciate a quick response. MHBR No. This is not an honest company. Each time I called, somebody would answer. Thank you. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. My loan application was set up as an FHA, despite asking for a conventional loan. Having a new home changes your life all together. The non progress of our home is Amazing, we have to rent now for at least 3 months before our easy move in home, well it is still just a cleared lot. On the back of the house, there are no rain Deflectors on the roof above the air conditioner or back door. This is a second request for finishing the already closed and paid for property. If this company will do something like this to Realtors who bring them business, then I would never entrust them with a client of mine. He did not call in the morning. I am a first time homebuyer. The only things that they didn't have were washers and dryers. LGI Homes was very helpful and informative throughout the process. They said, "It's a hard close date. I think if you are in the market for a home and are ok working within the parameters of an all-in-one builder, then LGI is a solid option to go with. I was able to close within 30 days. Submit a complaint and get your issue resolved. I went over there and I talked to them. I was supposed to close on October 27. The homes are very well insulated and come with a great HVAC system as well. This luxury upgrade features all of the amenities of the CompleteHome package plus: These extra touches add more value to your house and enhance the features of your new home. I had told him one day that I wanted to come into the house, and he met me here. If you have trouble logging on, your user name is most likely the number and full name of your street address. I filled out the contact form, and someone reached out. Crack in slab straight across house. Shingles and siding from many Suntop Farms homes right outside Enumclaw were ripped off during the winter storm earlier this month, but many residents believe the fault lies with developer LGI for cutting corners. Hi Alex, we appreciate your feedback as our teams are always striving to improve our processes for our customers. Hi Josh, we are disappointed to hear your feedback. Its location on this page may change next time you visit. 1962 Amber Sweet Circle Located near Callahan, this one-of-a-kind neighborhood allows you to indulge in an enriched lifestyle where natural beauty and exquisite design unite to create a truly unique lifestyle. I like the innate craziness of the environment now and where we are. For the most part, the reps were good. And we both brought another friend. I bought my new build LGI home in November of 2019. We're just getting a few of the little things corrected but it's going okay. We are happy to hear you had a great experience with our team. Some of the other builders don't include a garage motor, the front lights by the garage, and mailboxes. It felt like he was trying hard to make me back out of the deal. Square footages are approximate and may vary in construction. Rickie B. Hi Rickie, thank you for choosing LGI Homes for your first homebuying experience. LGI Homes 287 ratings. Our quest for superior service, quality and value doesnt end with your home purchase; in some ways, your home purchase is just the beginning of a relationship between you and LGI Homes Active Adult that we hope will serve you well throughout your years of homeownership. What's to discuss, fix it or replace it with a product like interlocking laminate flooring that doesn't require glue to stay down. The floor keeps coming up. Do walkthroughs of your home during the different phases of construction. The website is for general information only. This person was later let go by LGI or quit. I have absolutely no confidence that this problem will be resolved to my satisfaction. Thank you. Bedrooms are tiny but nice as a starter home. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. As you can see by the attached photo, it is only 62 in the house. The septic system has sunk in the ground alot of paint work was left un finished, But since he was busy, some other representative took over. Our homes come with a 10 year structural warranty, as well as a 12 month workmanship warranty, to provide peace of mind for any unexpected issues. Let's see what can be done to clean up this Palm Bay Florida office as I'm running out of room for all the smoke that's been blown up my @$$! Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. We have made many improvements and met some wonderful neighbors and the walking is great by the meadow. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. Was not thrilled with LGI, however Liz in the office in Linda ca was great! Desired outcome: Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. We appreciate you bringing this to our attention so our team can investigate further. Now sometime in June, I heard from their agent that the SFR was nearing completion and they wanted to close end of July. Planks were broken because they were too long when installed. I breathed relief that we won't be cutting this too close. Get the warranty work done! I kept telling him all of these things. I was in contract to buy a SFR property in Charlotte, North Carolina and had paid a $5K earnest money deposit. I've had about seven. When purchasing an Extended Warranty, we will collect the following personal information: Your name, address, telephone number, email address and information about the HVAC equipment under the Warranty, including its manufacturer, model number and serial number. Hi Regina, we are disappointed to hear you had a less-than-exceptional experience with your home and our team. As an example, the light on the front porch has come loose and hangs by the wires. Her knowledge, passion and understanding of everything was awesome. Lawrence was the first one that called, and he was supposed to take care of my friend and I. Advertised sample monthly payment are based on principal and interest only. Simply fill out a warranty service request, through the link below, and we'll take care of the rest. Planks that have broken edges were used. Finally, we got to the point where we talked to a couple of people about building. About Reviews Gallery Locations LGI Homes He also threatened to cancel my contract because he didn't like that I said that I was frustrated whenever he lied to me. And the community is super quiet. Thank you. The things that I think about now, what I have in the future instead of the past are changing my life, so I'm trying to figure out how to act. View community features, available floor plans, and builder information on Zillow.com. I liked the way it was designed. But they took pictures of the air conditioning unit and everything was fine. 3. It often helps with closing costs. We can't wait for you to move in and get settled in your community. I have put in several warranty request a New house with lots of issue and my inspection report was considered as a piece of paper and my house issue was not completed with in 14 days of closing or walk through. Fix crack and mend exterior walls. On July 1, LGI Homes agreed then to move their closing date to the first week of August (all this via email). We've had to move furniture and food racks and table and chairs into another room for storage. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. It was very weird. As was Pat and Andrew Garcia- they were VERY helpful and finally got things done! So, all of that was not done. And the representative was patient and he understood my skepticism. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Overall, I am very happy with my LGI home. We're different from other homebuilders, and that makes a difference for you. Ready to move into your perfect new home? Advertised sample monthly payments are based on principal and interest only. Everyone has their experiences. I had told him specifically where I wanted the house. Erik did not call, and no one has come by. Click here to get notifications about new complaints of LGI Homes. I said, Hey, I only have two days. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. There's a section in the back of our yard that and the sod was already dead. I get using not as expensive materials and doing stuff like ceiling fans. Wont never recommend anybody to this company. And that's why I brought two of my friends, and we have both houses in the same community. and water is coming in. Repair it. I was told they would all be fixed the next week. Yes. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the home's other features and amenities. 8770. Copyright 2023 LGI Homes, Inc. All Rights Reserved. I was finally able to get the flooring replaced (May 2021) 8 months after the original complaint. We would recommend LGI to everyone. Martha Rose, Broker. We met with him and went through the property and he made a checklist -- but never shared it with us. Claim it and get a lot of features. If it comes to that, well call LGI corporate office and we'll deal with it. So, I said, All right. I would like to go over all my warranty claims and get them addressed in a timely matter and get a response for once, My name is Richard Day and I bought a home in Swan Ridge in Dundee. But every time we turned around, we didn't even have enough time to go and look at houses before they were sold. He told me all the issues that we might have up ahead. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. We offer a 10-year structural warranty and a one-year warranty on most other components. There are so many things wrong such as the aluminum siding has been pieced together the landscaping looks like a child did the work. Congratulations on your new home and thank you for choosing LGI Homes! As a result, I'm 33K in the hole. I'm an immigrant. Here are some key takeaways from my homebuying experience: 1. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. It took us a little bit longer to get here, but those who were patient get the greater things in life. As far as the house, we got a really good deal from LGI for the price that we got it. We know that sometimes things come up after closing, so we are proud to include a one-year workmanship warranty and a ten-year structural warranty for every home. Square footages are approximate and may vary in construction. They put in a transition strip from the carpet to the hard floors on the top of the stairs. I was satisfied with that. Hi Andrea, we apologize for any lack of communication about your warranty items and have sent your information to our team to investigate further. I saw LGI Homes in one of the communities that was already built in Charlotte. Stay away from this builder. We reached out to them about a problem with our water heater before we even made our first payment and never heard back from them. Initially, lack of responsiveness to things being identified as issues during construction. I was told they would all be fixed the next week. I had to call him, Hey, I'm on my way. And I said, Hey, I'm here. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. Find your next home in Palm Coast by LGI Homes, located in Palm Coast, FL. We are happy to hear that overall you had a good experience. How are you? He would reply back. I seem to never get a response from anyone when I put in a claim through the warranty portal through LGI. 30674 Satinleaf Run Its all underground electrical is very pleasing to me aesthetically. I wanted to match it as close as I could get it for the bedroom. So, I said that's not gonna work. My estimated closing date was changed THREE times. That was completely fine. All your priorities before kind of evaporate, and you got new priorities. Save your time and buy a better quality home because LGI is not it! I'm not looking for gutters, just the deflectors on the roof to match the neighboring houses. Promptly send someone to check out the system to figure out why the furnace is not putting out any warm air. I'm glad it took as long as it did because we actually got ourselves more financially stable for the house. Carlos Franco 6 reviews US Updated Feb 4, 2023 Ft. Myers - Carrie Budds saved the day on our deal! The thermostat is and has been set on 90 for two days. And even now, he's still in contact. Loan Depot will automatically steer you towards an FHA loan (if you are not going VA). Congratulations on getting the keys to your brand new home! The website is for general information only. While we'd like to think that our award winning quality, exceptional pricing and dedicated customer service speaks for itself, it never hurt to have someone else say something nice about us, too. This is not an offer to lend. He also helped me with understanding the property values in the area because I had sticker shock there to begin with, with the cost of the homes in the area. I will never recommend this company to anyone. Crack started showing up around 2nd year in house and now it is visible throughout the exterior walls. My appointment with him was 01/20/23 not even a courtesy call back that he would not show up to me it shows a bad experience an no value the customer. When buying a new construction home, expect delays. 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